The front desk women were talking very loudly and unprofessionally. one was cursing and talking a lot of shit about personal business. And I get it no one was in the lobby but me but it was still unprofessional. Than when I went to the back I was asked in the lobby area in the back what I was being tested for loudly as if that's not against HIPPA, I deserve privacy! The phlebotomist acted as if she was going to take my blood without gloves.... it was my first time going and my last time every going.
August 2024
I have always received excellent care at NWFC and their Urgent Care. My doctor, Holly Stenzel Taynton, has gone the extra mile in trying to diagnose complicated health issues, she is a fantastic listener, responds thoroughly to questions during exams in a way a patient can understand and she follows-up with additional questions i.e., after lab results come in. I feel I have an excellent doctor-to-patient relationship and wouldn't hesitate to recommend her to anyone looking for a doctor.
July 2024
My appointment for this family clinics on 12/14/2023. For a physical and lab testing; that goes through labcorp that are free of charge through my employer labcorp. The experience; first expressions were 4/5 stars from the front desk to the Doctor to the phlebotomist. 2 major problems though is my test result came back kind of serious with all these food allergies the following up 1 out of 5, never got reached out again from my doctor just the assistant but this needs a true discussion or follow up it is very important as this is a life changing event. The other Major problem is the CHARGES , (people) I got charged 309$ for a new patient fee (that’s like a ER bill)... read full review
The front desk women were talking very loudly and unprofessionally. one was cursing and talking a lot of shit about personal business. And I get it no one was in the lobby but me but it was still unprofessional. Than when I went to the back I was asked in the lobby area in the back what I was being tested for loudly as if that's not against HIPPA, I deserve privacy! The phlebotomist acted as if she was going to take my blood without gloves.... it was my first time going and my last time every going.
I have always received excellent care at NWFC and their Urgent Care. My doctor, Holly Stenzel Taynton, has gone the extra mile in trying to diagnose complicated health issues, she is a fantastic listener, responds thoroughly to questions during exams in a way a patient can understand and she follows-up with additional questions i.e., after lab results come in. I feel I have an excellent doctor-to-patient relationship and wouldn't hesitate to recommend her to anyone looking for a doctor.
My appointment for this family clinics on 12/14/2023. For a physical and lab testing; that goes through labcorp that are free of charge through my employer labcorp. The experience; first expressions were 4/5 stars from the front desk to the Doctor to the phlebotomist. 2 major problems though is my test result came back kind of serious with all these food allergies the following up 1 out of 5, never got reached out again from my doctor just the assistant but this needs a true discussion or follow up it is very important as this is a life changing event. The other Major problem is the CHARGES , (people) I got charged 309$ for a new patient fee (that’s like a ER bill)... read full review