Park Grove Pet Hospital: Sturtz John DVM

Aug 2024

I truly feel like these people care about my animal over anything and they are so helpful during a stressful time. Dr. Katherine and all the staff are so friendly and always take the time to explain or just sit with patients until they understand

Jul 2023

The receptionist/scheduler was happy! I TRUST THEM like no other veterinary service that I have been to in my history of having pets since 1998, through 6 different towns in 3 different states They did not sound stressed or overwhelmed. They sounded genuinely glad to be meeting a new animal client. They were concerned as to whether or not I would need immediate services. I did not. Since I was switching from another practice they said that I should request my information be sent over and give them the vet info so that they could do the same if they did not receive it (which was sadly a common occurrence but that THEY would do the follow up as long as they could). Upon arrival at the clinic, I called the number provided on the window. A technician helped me with all my paperwork because the front desk was tied up. But the technician sounded like they were smiling. They asked appropriate questions and understood my answers to my questions. We sat in the car instead of in the office. My dog was calm. When we did go in, we went to the back right away. My great big baby doesn't like the floor moving under her so the scale on the way to the exam room was difficult but we could just take the number that stuck the longest. Treats and spray cheese were copious. Everyone wanted this to be a good experience for my girl. She had her physical, and boosters. The Dr. made sure that we humans left with ALL of our questions answered too. Everyone was THE best. They LISTENED, really and truly cared about the animals, the people and the relationship between them. They understood budget needs and health needs...where and how things could be done and when there was simply no other choice. I TRUST THEM!

Mar 2022

I have three dogs, one with a chronic medical condition, and Park Grove has been nothing short of incredible with all of them. My husband and I have taken our dogs here for nine years and wouldn't take them anywhere else. Everyone here - from the veterinarians and vet techs to the front desk staff - is so kind and friendly. We have seen each of the veterinarians many times and don't even have a preference in who our dogs see because they are ALL fantastic. Each of them goes above and beyond. They are excellent communicators, are upfront about costs, and most importantly, it is obvious that they genuinely care about each of the animals (and owners!) that come into their practice. I can't recommend them enough!