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Reviews for Butterfly's Massage, LLC
Add your commentButterfly's Massage, LLC
218 Ashland Street South, Cambridge
Directions Call Website Suggest an Edit
218 Ashland Street South, Cambridge
Directions Call Website Suggest an Edit
I scheduled a 90 minute massage with Carolynn. Unfortunately I got sick and requested to cancel. I let Carolynn know I was ill and waiting to be seen at the same day clinic. She said she would charge me for canceling in spite of being sick. I said I would still go to the appointment as I'm not paying for a service I did not receive. I showed up to the appointment, still feeling ill, but not wanting to waste $160; however, she never showed up! I waited for over 15 minutes and she did not show, yet she still charged my card. I am now filing a fraud dispute with my credit card company.
I have been to Butterfly Massage many times. Unfortunately I reached out to cancel my most recent appointment due to illness. Carolynn said she was going to charge me full price due to canceling on short notice. I ket her know that in spite of being sick, I will go to the appointment as I'm not spending $160 for a service that I didn't receive. When I arrived to my appointment the door was locked and there was no one there. I tried calling her and waiting 15+ minutes before leaving. She still charged my credit card and I'm in the process of filing a fraud dispute with my credit card company.
Very relaxing, warm heating pad.