Water Heater Installation Repair in Burnsville

“Summary of long read ahead: Genz-Ryan installed superior technology that is more efficient for less money than the 1st quote I received. Highly recommended! If I had to pick one favorite aspect of is company, it's customer service! Other noteable aspects: impecable communication, photos of technicians who are coming to your home, explanations, packages and price points for all family budgets, financing. The day before my father's funeral I learned our 15 year old furnace was leaking gas and needed $2000 in repairs. Needless to say I was overwhelmed. I called Genz-Ryan for a comparative quote that same day. They were fast, understanding, friendly, caring, compassionate, and they explained things in ways I could understand. My old furnace company left me feeling pressured, confused and without true understanding of my options and how to weigh them. Genz-Ryan had this questionnaire tool to help me see it truly was the best decision to replace my furnace now. I was able to take advantage of the BOGO equiptment sale and replace both my furnace and AC at the same time. Today Ari and Nick spent their entire day carefully installing my new HVAC systems and a whole home humidifier! I'm so grateful to be confident in the work they completed today. Sean came to help finish the electrical wiring. The whole team - from the tech completing the quote, the sales gentleman, the install team and customer service call center - everyone cares! If you are not sure what to do. Call Genz-Ryan. I'm confident they can help you feel confident in the choices you need to make.“

“I love this company!

Our water heater stopped working, our basement flooded. Our home warranty company referred us to Water Heaters Now and I am so thankful!!

I spoke with Nathan and Jon. They helped me navigate the home warranty side of the issue as well as schedule a next installation of a new water heater. They called and texted and were so efficient.

Tou came to our home to install the water heater. He did a fantastic job.

I would refer anyone with a water heater issue to this company and I want to personally thank Nathan, Jon and Tou for helping us out this week!“

“From start to finish we had a great experience with WHN. Our first contact was with Jon, and he was friendly and responsive, and really went above and beyond to help us with the process of replacing our broken, unrepairable water heater. He went through and explained all of the options to us. He was even willing to help us with the process of submitting documents to our home warranty company, which was a headache but he never complained. They were able to get out to our house the next day to replace our water heater. Our tech, Bruce, was friendly, communicative and efficient. We thought the price was fair, too. We can't recommend WHN highly enough!“

“Did my water heater same day I called. Very professional service, clean and organized. Excellent price. Will use again and recommend to friends.“