Reviews for JCPenney Optical
Write a reviewHours
Monday: ClosedTuesday: 11AM - 6PM
Wednesday: 11AM - 6PM
Thursday: 11AM - 6PM
Friday: 11AM - 6PM
Saturday: 11AM - 5PM
Sunday: Closed
Tips
walk-ins welcome accepts credit cards free wi-fi accepts insurance open to all
Ratings
Google: 2.3/5 Foursquare: 6.9/10JCPenney Optical
14301 Burnhaven Dr, Burnsville
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Called to ask if my glasses were in. Rude, attitude response. "I've called everyone" I get another shipment tomorrow . Said as if I was bothering her ...what's your name nope not here ...........sorry to have bothered you-dont have a spare pair and you said they would be 10 days-its been 14+, I think I'm entitled to enquire......should have went to pearl vision xz at least they are respectful...
The optician expert Ronelle I dealt with was not that friendly. Upon arriving, she looked extremely bored and greeted me with a monotone and dreary "how can I help you?" I know these folks are probably underpaid but "service with a smile" would be appreciated. I also heard her speak rather rudely to customer on the phone while I was browsing frames. At that point, I just beat feet and got the hell out of there. I also wasn't impressed with the JCP frame selection. I will stick to Spectacle Shoppe or Pearle.
I highly recommend Dr GaNe' Boothroyd. Her professional exam and personal attention was far above my expectation. Having been a patient at the U of M School of Ophthalmology, I had a pretty high level of expectation. Her exam ended with a very detailed discussion and appropriate recommendation. My wife saw Dr Broothroyd a few days later and her experience was also great. We highly recommend Dr Boothroyd.