“Friendly and patient with my questions, rates are fair but would love to see a bit more add on bundle discounts for additional enhancements for the stay!“
“My little guy comes back looking so good. They do a great job and I know my guy barely tolerates being groomed or his feet handled, so for him to come out looking so clean and all trimmed up is excellent.“
“We have had 3 dogs in the last 7 years that we always took to Dr De Jong. She has retired sometime before March of 2024. I will miss her, she was very thorough with exams and explained herself as she went through her exams. My last dog had a vesicular ear infection. After 3 days of that exam she stopped by the house to see her. She was so considerate, Thank you Dr DeJong! That was my last dog that we had to say goodbye to this last March. We now have a new puppy and a new Dr, Dr Taylor who must have bought the business she was pleasant and did not push products on us. She was honest. I want to continue my relationship with her for our puppy but just don't know her very well yet. Any input regarding her, Dr Taylor would be greatly appreciated.“
“My family has been taking me here for years, and even though I'm generally scared of everything and stubborn (which I have to assume makes me an awful client), they always praise me and love me up. This latest time Griff gave some specific direction to my groomer and I gotta say she absolutely nailed it. I Iook like a puppy again! My stylists are great, it's a hip scene, see ya in 8 weeks I guess. -Lottie, miniature schnauzer“
“We had to switch vet clinics because our first one was not patient with grumpy cats. They helped me with options for getting meds into her ahead of time, and they were prepared for whatever she was going to dish out. In the end, the wonderful doctor was able to get a full exam in, with vaccines, with only one spicy hiss from my grumpy cat. From what I can tell, this clinic is more about pets and people than anything else, and you can feel it when you walk in. The entire staff is friendly and helpful. It was the best switch I have made for my pet. I recommend this clinic 100%!“
“Been going here for several years now. Carmen is awesome! She has a lot of patience dealing with my high anxiety strung out chihuahua and always does a great job grooming her.“
“Donita is truly the best groomer around. While a lot of groomers do nice work, Donita is so caring and such a genuine dog lover that my pups can’t wait to spend time with her. Prices are astonishingly reasonable for high-quality work and you won’t work with someone nicer. After years with Donita, I’m so grateful for her kindness and care. (Not to mention, she’ll paint nails! Adds bows and flair! If you have a diva pup, Donita will lean right in to that, too.✨)“
“Tina and Jami do an amazing job with my miniature Dachshund! They treat her like family and groom her to perfection, she is always happy to see her friends when I drop her off. That’s how I know they take great care of my baby!“
“Love this place-- super friendly staff-- they really love their doggies and the place is always so clean!“
“They do a great job with the Lion Cut for my kitty, I’ve been using them for years!“
“To put it simply, all the staff at the Rum River Vet Clinic care. They are some of the most compassionate, knowledgeable, and empathetic people we have ever had the pleasure of meeting. Our cat, Sadie has a chronic illness and bad luck - something always seems to come up, but the veterinary team, are beyond helpful and supportive. Every aspect of our experiences at this clinic have been exceptional. The front desk staff are always warm and inviting, the vet techs are caring and competent. Dr. Angle and Dr. Kuebelbeck (the two veterinarians we’ve had the most contact with) are phenomenal! Not once have we felt rushed during a visit or when calling for advice. We always feel like our pet’s concerns are heard, validated, and addressed fully. The whole clinic team has repeatedly gone above and beyond to provide the highest quality care to us and our pet, Sadie. We are very lucky our community has this clinic! Thank you for all that you do!!“
“A friendly neighborhood store where the staff is kind, knowledgeable and helpful for all my fur babies’ needs. I can honestly say that I’ve never had an unpleasant experience at this place, these guys are great and know their stuff!“
“My cat Bella is doing a lot better after coming here and being given antibiotics. The Vet and other staff were very friendly and understanding. They really do care about you and your pet! Thank you!“
“Staff were awesome in helping me find supplies & needs for my new puppy. I adopted a rescue puppy & he was so nervous, excited & just wanted to run away from me. It had been a very busy day for the little guy. Parker was awesome & took care of my pup while I gathered the things I needed to take Boomer home. Thanks everyone“
“Cats Preferred has been taking care of my cat for over 10 years now. Even when I moved to the other side of the metro area, I still drove the 45+ mins to them because of how they treated me and my cat. Unlike most vets I've been to, they actually seem to care for my cat and show an understanding of the bond we form with our cats. I can't thank them enough for what they've done for my cat and me, even as we reach the end of my cat's life.“
“They got us in for an an emergency and were very helpful and caring. Grateful for all there work that saved our cat.“
“Me and my girlfriend would like to say thank you very much for the flowers and post card delivered to my house in person also Thank you for the compassion towards us. The staff show how much they care about my beloved puppy (Teddy my boy) just go to heaven recently. Thank you“
“Awesome place...grooming station wonderful...don't forget your pets rabies papers or email for any grooming“
“A little pricey, but my dog is always treated well/happy and so adorable when they are done!“
“The best groomer in the state. I’ve taken both of my dogs here multiple times over the past 4 years. My toy poodle tends to get matted quickly and she has always been able to get them out without shaving her extremely short. She handles dog with anxiety very well. She’s the only one I trust to give any dog of mine a haircut!!“