“Lance's knowledge initially won the bid to replace and extend our deck. However, the attention to detail was absent.
During the bidding process it was discussed the deck extension was intended for the grill, and we needed five feet. After the install, the grill did not fit. Lance admitted he should have calculated differently, considering the addition of the bar rail on the railing. Adding another six inches would have met our request.
After completion, I noticed the screw covers were not applied consistently. Lance explained that the drink rail restricted placement and that the installation crew should have used black screws, not gold ones. Unfortunately, replacing the screws now would compromise the deck's integrity. The installer resolved the issue two weeks later.“
“Brandon was amazing to work with- he was proactive, responsive, and took the time to walk me through each step in the process. He made everything easy, especially when it came to communicating with the insurance company. The roofing crew was courteous, professional, and completed the job in a timely manner. Cannot recommend Pro Exteriors enough!“
“It was a pleasure working with Porch Windows Direct. My widows look awesome in my new 3-season porch.“
“Absolutely recommend Lakewoods for roof replacement. The price was good, the work/workers were great. There were no hidden costs at the end, I paid what I was quoted which is a huge plus for me!“