Our air conditioner was not working and Joe arrived on time with a smile on his face. He completed the work and suggested a tune-up to keep our unit running for the rest of the season. He was efficient and honest.
March 2023
Owens was able to fit me in for same day service after getting the absolute run around from SEVERAL other companies who had recommendations that were all over the board as it related to the repair of our boiler. As soon as the tech got in the door, he was immediately able to diagnose the issue with price transparency and make a speedy repair. We will never call anyone else. You really can’t beat the service from the lovely reception staff to the wildly competent repair personnel. So happy to have FINALLY found our go-to boiler service call. The peace of mind is totally unmatched. Thanks, Owens Company!Service: Heating system repair
January 2022
I called Owen's for a complimentary second opinion after my furnace was red tagged/shut down by another company. They came out the day after I called. The tech was professional and knowledgeable. He put my mind at ease about carbon monoxide and went above and beyond. I ended up not needing the $2-3k in parts (or a new furnace because parts were not available for several weeks) as determined by the other company. In a time where good customer service is not the norm, this was a blessing! Thank you for offering this service. Owen's will be top of mind when the time comes for needing a new furnace.
Our air conditioner was not working and Joe arrived on time with a smile on his face. He completed the work and suggested a tune-up to keep our unit running for the rest of the season. He was efficient and honest.
Owens was able to fit me in for same day service after getting the absolute run around from SEVERAL other companies who had recommendations that were all over the board as it related to the repair of our boiler. As soon as the tech got in the door, he was immediately able to diagnose the issue with price transparency and make a speedy repair. We will never call anyone else. You really can’t beat the service from the lovely reception staff to the wildly competent repair personnel. So happy to have FINALLY found our go-to boiler service call. The peace of mind is totally unmatched. Thanks, Owens Company!Service: Heating system repair
I called Owen's for a complimentary second opinion after my furnace was red tagged/shut down by another company. They came out the day after I called. The tech was professional and knowledgeable. He put my mind at ease about carbon monoxide and went above and beyond. I ended up not needing the $2-3k in parts (or a new furnace because parts were not available for several weeks) as determined by the other company. In a time where good customer service is not the norm, this was a blessing! Thank you for offering this service. Owen's will be top of mind when the time comes for needing a new furnace.