M Health Fairview Clinic - Blaine

Jul 2024

Had Dr. Buren do an ingrown toenail removal a few months back. Waited to see if everything healed well to give a review, and it did. Pleasant, easy, quick experience.
Im sure the negative reviews hold weight and are accurate, but my experience was positive and simple. Something not too common in healthcare!

Jun 2023

Great location, prosthetics got us in with 7 days for my sons fitting, brace was in with 14 days and they got us right in... we needed a repair and had an appt with 48 hrs. Scheduling is super friendly and helpful, provider/techs are fantastic! I would recommend the Orthotics and Prosthetics team in Blaine 100%.

Dec 2022

Overall, a positive visit - 4 stars. This was my first experience at the M Health Fairview facility in Blaine. My destination was the imaging area for an MRI. GOOD: 1. The tech who conducted the MRI was great. She was friendly, she explained everything well, she was patient, and she helped make the experience as pleasant as possible. 2. The MRI machine itself is really cool. It created a high resolution 3D image using magnetism. I only had to stay inside the tube for about 20 minutes. I got to pick a station and listen to the radio. Not bad at all. 3. I had the last appointment of the evening. As a result, there was hardly any traffic and I got to park right at the front door. Sweet. NEEDS IMPROVEMENT: 1. I was called on the phone and asked if I could arrive early because there was a cancellation. But after I checked in and I was ushered into the inner secondary waiting room, the 2nd employee asked why I arrived so early. I explained that I was called and asked to come in early because of a cancellation. Then the 2nd staff told me, "She's not supposed to do that." What? No communication? So now I have to sit around until my original appointment time? Silly. 2. When I first checked in, I was told that my MRI was "disallowed" by my insurance. I showed her my valid card. And I asked, how does this happen when it was scheduled for nearly a week? Don't you check this stuff? Do you want me to go home? She said she was going to check in more detail. Then the second staff called me inside. I guess that meant I was suddenly "allowed". Weird. 3. I was questioned & advised FIVE (5) TIMES about not wearing anything with metal and about metal jewelry and about metal implants. (Why mention clothing when they make you change into a gown?) Look - I get it already! It's a giant magnet. But five times? 1) The scheduler went through it with me. 2) The person at check-in went through it. 3) Once inside, I completed and signed a detailed 2-sided form. 4) The second employee went through the metal thing. 5) Finally, the MRI tech operator went through the metal thing. SOOO disorganized and inefficient! How about just mentioning it twice, once before the appointment and then have ONE staff go through the form verbally line-by-line? Unfortunately, this type of circular BS is common and I've actually come to expect it. 4. I watched the front desk employee take her mask off as soon as I walked away and sat in the far corner of the lobby. (We were the ONLY 2 humans in the lobby.) Yet I still had to wear mine. I watched the 2nd employee take her mask off in her office. Yet I still had to wear mine. These 2 employees know it's stupid and so do I. 5. Last but not least...the masks...still? Everyone else stopped this a LONG time ago. As tons of data has come out and censorship has subsided, most of us know about their complete ineffectiveness. Yet Fairview persists. (You can't convince me that my 50 cent mask with half inch gaps does anything.) Aren't these folks supposed to follow biological science, peer reviewed studies, and statistical data? Can't we all agree that, at some point, this just becomes an abusive irritant to patients? Overall, mostly a pleasant experience, despite the glitches. -Maxx