“Elijah came out to perform a diagnosis on the ERV in my house. He was very polite and took time to explain what he needed, what he was doing next, and just generally keeping me in the loop the whole time. I felt comfortable asking him questions and was happy with his answers. I was so impressed that I ended signing up for their annual service plan. They gained a long time customer today.“
“Absolute pleasure to work with. Mark and Dave were both responsive and communicative. They trouble shot and figured out our issues quickly and provided the solutions to get heat back up and running. Highly recommend.“
“How do I love Erickson Plumbing, Heating, Air & Electrical? Let me counts the ways!
My story starts with sweltering temperatures I've had to endure this summer- inside my home.
Increasingly worried this was becoming a health emergency, I scheduled an xcel/centerpoint energy audit for answers. Their detailed two hour analysis indicated that my 30 year old appliances were the culprit- and they referred me to Erickson.
From my initial call to the final installation, I've been incredibly impressed. Amanda, the office superhero was so compassionate and when I pointed that out, she said that's why they have a red heart in their logo to show that they value kindness (wow)! She offered to help me navigate an email consultation with Andy- their kind, dynamic project manager. Other companies i had contacted did not come close to their TLC and professionalism. In fact, Erickson was so over the top responsive that I felt like family and decided to hire them on the spot. Then, within one week, their polite, on time, hard working staff were able to install my beautiful energy-efficient water heater, furnace and A/C. WOW!
In short, Erickson thrives on exceeding expectations!!“
“Service tech was very prompt, polite and professional. I have an older water heater that hasn't been services in 10 years. A part went out and these guys were out as soon as available to take care of it. Rich worked to locate the part, and even checked in the next day to make sure all was well!“