They make a quality patio sliding door and they stand behind their warranty. Twice the locking lever has broken off and they have replaced it. Breakage was due to an unusually tight fitting seal.
March 2024
To whom it may concern My case number is 342-01022 The representative that I talked to her name was Kim She was very helpful in answering all our questions and she was very respectful and she really needs to be recognized for her her efficiency and her professionalism She was very knowledgeable also on everything every aspect of the questions and being informative thank you very much and have a great day and be safe bye
March 2024
There is a reason the Andersen name is synonymous with quality and excellence. I had spent days calling local glass and window companies in the Rochester, MN area only to be met with unprofessionalism and folks who simply don’t listen. I ended up calling Andersen directly and spoke with Kim. She provided more valuable information to us about replacing our 30 year old sliding door than we thought was possible. Kim got us all of the contact information for local dealers and made it evident she will remain in touch throughout the whole process. We are very pleased and would not recommend anyone but Andersen.
They make a quality patio sliding door and they stand behind their warranty. Twice the locking lever has broken off and they have replaced it. Breakage was due to an unusually tight fitting seal.
To whom it may concern My case number is 342-01022 The representative that I talked to her name was Kim She was very helpful in answering all our questions and she was very respectful and she really needs to be recognized for her her efficiency and her professionalism She was very knowledgeable also on everything every aspect of the questions and being informative thank you very much and have a great day and be safe bye
There is a reason the Andersen name is synonymous with quality and excellence. I had spent days calling local glass and window companies in the Rochester, MN area only to be met with unprofessionalism and folks who simply don’t listen. I ended up calling Andersen directly and spoke with Kim. She provided more valuable information to us about replacing our 30 year old sliding door than we thought was possible. Kim got us all of the contact information for local dealers and made it evident she will remain in touch throughout the whole process. We are very pleased and would not recommend anyone but Andersen.