I had an Excellent experience today calling customer service! Everything I needed help with exceeded my expectations and the cost was so reasonable. My windows are 17 years old and are still in very good condition. We have them throughout our entire home and only one of the cranks has given us an issue. When I called they were able to identify the problem through a video call. Super helpful and easy. Anderson windows all the way!!
October 2024
Jordan was fantastic helping me replace a couple broken grill on my 400 series Andersen windows. After providing all necessary info, Jordan informed me grills were still on warranty and would be replaced at no charge. Thank you Jordan and Andersen.
October 2024
Andersen’s customer service is the best in the business as far as window manufacturers go. Ordering replacement parts for my old vinyl clad windows was super easy and the lead time on parts was pretty quick as well. Great experience overall!
I had an Excellent experience today calling customer service! Everything I needed help with exceeded my expectations and the cost was so reasonable. My windows are 17 years old and are still in very good condition. We have them throughout our entire home and only one of the cranks has given us an issue. When I called they were able to identify the problem through a video call. Super helpful and easy. Anderson windows all the way!!
Jordan was fantastic helping me replace a couple broken grill on my 400 series Andersen windows. After providing all necessary info, Jordan informed me grills were still on warranty and would be replaced at no charge.
Thank you Jordan and Andersen.
Andersen’s customer service is the best in the business as far as window manufacturers go. Ordering replacement parts for my old vinyl clad windows was super easy and the lead time on parts was pretty quick as well. Great experience overall!