I'm going to start by saying I have been a customer that gets service of some sort every few weeks and the ladies that work there are phenomenal, great customer service, they are honest if I want something that is not their strong skill, and always provide awesome service. However the last several times I've been there there is 1 exception. It appears that Payge has a terrible attitude. She looks possed to be there, looks annoyed any time she is asked to do something that gets her off her phone and off her butt. I have even witnessed snarky comments to her coworkers, etc. I have been in customer service myself for years, some of it in management, she would have... read full review
September 2024
Jill is Kathy’s stylist and she’s an excellent hair stylist! Cut and styled perfectly. Definitely a 5 star out of 5 stars!!
Requested style: Short and stylish
August 2024
Payge cut my hair. Very slow but admitted that she is slow. I wasn't sure if both sides would be cut! Huge chunks cut. I normally don't use the places that shampoo is not included with the cut so I forget and no suggestion. You would have gotten an up sell from me. BUT, the cut turned out good based on the genuine complements from a birthday party I attended the next day.
I'm going to start by saying I have been a customer that gets service of some sort every few weeks and the ladies that work there are phenomenal, great customer service, they are honest if I want something that is not their strong skill, and always provide awesome service. However the last several times I've been there there is 1 exception. It appears that Payge has a terrible attitude. She looks possed to be there, looks annoyed any time she is asked to do something that gets her off her phone and off her butt. I have even witnessed snarky comments to her coworkers, etc. I have been in customer service myself for years, some of it in management, she would have... read full review
Jill is Kathy’s stylist and she’s an excellent hair stylist! Cut and styled perfectly. Definitely a 5 star out of 5 stars!!
Requested style: Short and stylish
Payge cut my hair. Very slow but admitted that she is slow. I wasn't sure if both sides would be cut! Huge chunks cut. I normally don't use the places that shampoo is not included with the cut so I forget and no suggestion. You would have gotten an up sell from me. BUT, the cut turned out good based on the genuine complements from a birthday party I attended the next day.