Eberts Matthew D DVM

Aug 2024

I don't usually write reviews; However, My Vet Dr. Kelly is the most caring and compassionate veterinarian I have ever seen in all of my 40 years as a dog owner. I have three German Shepherds, two young females and a elderly male that's 10. My first experience with Dr' Kelly was with my youngest "Lucy" which at the time was a puppy and at the visit Lucy shook terribly from fear. Dr. Kelly took almost an hour on the floor with treats and lots of love to win that dog over. I was very impressed to say the least! I am a very difficult dog parent and have tried several other vets in the area. 4 other vets to be exact. She is far and away the Vet that I trust for all of my dog care. My feeling is that she does this with all of her clients. She along with her Vet Tech assistant Melissa are the best. They offer Quality care and listen to my concerns then give options. No this Vet isn't the cheapest I've ever seen, but in my opinion my money is well spent here. My opinion, go here, See her, she cares. Pete C.

Aug 2022

We were visiting the area with a new rescue dog I initially brought in on a Thursday to ensure there was not a problem with her breathing. I was very happy with Dr. Emily's exam and fee charged (though I was surprised by their policy to charge for even making the appointment). Anyway, the problem came back overnight on Friday so I called to get her back in on Saturday morning and discovered their concept of Animal Hospital is NOT 24/7 availability, but that once warranted, and for a minimum charge of $450.00, they will schedule time with a vet. I was also very frustrated by the fact that the receptionist confirmed all of my contact information and told me t for a nurse. After holding for more than 30 minutes I called back and asked the receptionist to have the nurse call me when they were able but she said that was not possible and that I would have just have to hold? Finally, after another 30+ minutes on hold, a "nurse" answered and explained the $450.00 price to be seen, and because the problem subsided again and we could not afford that cost I did not make the appointment. I did talk further with the "nurse" as I had never heard of a nurse in a vet practice and discovered she was indeed a vet tech who feels that the training/education she has received is equivalent to that of a registered nurse and so has adopted the title. I don't understand exactly if this is a trend or movement, but was very put off by her attitude and overall responsiveness to my situation. She did text a list of other 24/7 providers throughout the state which I did not use as the issue did not reappear thankfully. I would not recommend or return to the Lakeland Veterinary Hospital based on this experience.

Dec 2019

Dr. deb is amazing! Very realistic and informational. She's does an excellent job of answering questions. Ahe also has a very realistic understanding of how to manage my pets care. The staff is also amazing.