I had an appointment and had dates set up and never showed up for 2 months. (I was waiting patiently) then winter came and still nothing and called and they promised they’d be by by end of week and , another no show…. BY FOR WORST plumbing service in the Alexandria area…. Not impressed…..
December 2021
Showed up when they were supposed to and got the job done
September 2021
They did come the same day so I will give credit for that. They were here for an hour and charged us for a total of 2.5 hours. We had our sewer augured and had everything (holes opened ) ready to auger. They decided to send 2 guys which was $180/hour but should have been charged $90/hour. Come to find out they charged us from the minute they load up their equipment to the minute they are back to their business and unloaded. I feel ripped off and taken advantage of. This is so wrong and nobody informed us of the charge from the shop back to their shop. I would never recommend this company to anyone. So disappointed.
I had an appointment and had dates set up and never showed up for 2 months. (I was waiting patiently) then winter came and still nothing and called and they promised they’d be by by end of week and , another no show…. BY FOR WORST plumbing service in the Alexandria area…. Not impressed…..
Showed up when they were supposed to and got the job done
They did come the same day so I will give credit for that. They were here for an hour and charged us for a total of 2.5 hours. We had our sewer augured and had everything (holes opened ) ready to auger. They decided to send 2 guys which was $180/hour but should have been charged $90/hour. Come to find out they charged us from the minute they load up their equipment to the minute they are back to their business and unloaded. I feel ripped off and taken advantage of. This is so wrong and nobody informed us of the charge from the shop back to their shop. I would never recommend this company to anyone. So disappointed.