Trinity Health Michigan Heart - Ann Arbor Campus

Aug 2024

Yikes! Looks like people are all experiencing similar problems! The person answering the phone desperately needs some sort of training. I totally understand being overworked, but you don’t have to take it out on customers. Just really rude and unprofessional. Probably not the *best* look to make customer’s heart rate spike when they’re on the phone with the actual heart doctor. You get 2 stars because the service industry sucks and I get it.

Aug 2023

Michigan heart pleasant experience nurses were awesome . Dr Karnib was excellent she listened to my symptoms and went over EKG with me and doing further testing . Over all I give them highest rating

Sep 2018

The strong smell of perfume in the waiting room had me coughing the moment I stepped off of the elevator. Then the intense headache began. I was told by staff they could do nothing because the patients wear it, and there are no guidelines to be "fragrance free" for patients, only staff. The allergies and asthma of of the other patients is not addressed in this office. I was not offered to wait in another area,just tissues were offered.The care here is a 5. However their lack of concern for asthma and allergy patients was a surprise. A NO FRAGRANCE reminder when they call patients to remind them of their appointment,and a sign at the door FRAGRANCE FREE would do wonders...read full review