“Called for a leak and they came right out! David was great and walked me through the whole process! Issue was found and now resolved! Thank you!!“
“Andrew and the team at Fibercare always do a great job! Im impressed with the work that is done every time they come out.“
“Matt and his team are truly something special. Helped my poor old gram grams out of a bad situation. Love them and will continue to use their services if I ever need them again“
“Roberts son did a SUPERB job!! Kitchen stools, rugs, sitting area chairs, sofa, carpet and all looks brand new. Very fair price and so polite! Thank you for a job WELL done!“
“Our home flooded from the 2nd floor, through the kitchen, and down into the basement. Literally a waterfall on every floor. Walls, floors, light fixtures, light switches, ceiling , and carpets all got wet and damaged. The wife was devastated and I was beginning to worry... I honestly didn't know what to do.
I called 911 Restoration to come help me dry it up as they were the closest in Jenison with good reviews. When he arrived he immediately knew we were worried and started making a plan to pull it apart and dry it up properly so insurance can make an assessment and not let mold start to grow.
He was there the next day with 20 + fans to start drying it up.
They came out and dried everything up in a few days worth of time. He dismantled the damage and removed the waste including carpets, drywall, flooring and all garbage associated with the water damage. He had all the equipment ready and on hand to help with the task at hand and helped facilitate the whole process including talking to the insurance.
I would highly recommend 911 Restoration if you ever have an emergency in your home.“
“Tony and his crew where quick to respond and had great communication throught the whole process.“
“Always professional, fast, and thorough service. I've used them for over 6 years now on several projects. Scheduling is very prompt. The service personnel is professional and courteous. The job is always done properly and completely. Prices seem reasonable. Never had a call back or issue with the foundation waterproofing services. Will continue to use them for all future projects.“
“Chris and Mario were both professional, helpful, and accommodating to our schedule and needs. I would definitely use them again.“
“We had 6 antique dining chairsin need of the cane backs beingreplaced. We took them to theWood Menders who did anamazing job. We are extremelypleased with the workmanshipand would highly recommendthis business to everyone.“
“My shed burned down and I was looking for a good honest company so I call Serve Pro they wanted to over charge so I prayed on it cause I’m not familiar with companies here just recently moved here so then I call the Disaster Response they came in and did a awesome job for a good price I would recommend this company for anyone very honest people and that’s hard to find ??Service: Fire damage cleanup & repair“
“We had water in our basement from a malfunctioning sump pump and Action Restoration came out immediately and did a great job cleaning everything up. I would recommend them to anyone.“
“Hands down most personable company I have ever worked with. I'm genuinely surprised there are such negative reviews, and it makes me question if we are all talking about the same company. On the multiple occasions I have worked with Multi Serve, ownership and management have relayed empathy and clear communication in ways I have not experienced with another contractor.“
“After having water damage from a burst pipe ServiceMaster came to dry out the flooring and the underneath of our home. They were always very polite and concerned about what worked for us!“
“The mold removal crew worked extremely quickly and effectively. They spent the necessary time explaining each stage of the procedure and responding to all of my inquiries. I'm delighted to report that the mold in my house has been successfully eliminated.“
“N/E side of Grand Rapids.
August 2024
We had a pipe burst in our bathroom that flooded our basement and some of the upstairs. Our insurance called in Rainbow Restoration.
They put in so much work without complaint. They were all so sweet and hard-working. I was definitely impressed. We had Blaine as our (lead tech?). What a super nice guy. I honestly can't remember the names of all the other folks that helped out, (sorry guys!) but not a bad egg among them. They were all great.
It was a terrible job for them. It flooded our kids playroom /our exercise room. I felt so sorry for them because it was a wet messy wreck. So many Legos, dolls, kids costumes, 2 treadmills and a Bowflex to remove. There was a huge pile of wet junk piled up in the middle of the room. They basically had to gut the whole thing. I would not have wanted to be doing their job. For real. They were really cool about it though. Such great attitudes for a bunch of college aged kids who probably aren't getting paid all that much. I tried to tip every one of them, but they all refused. I can't recommend this bunch enough. I'm actually going to miss chatting with them about anime and video games. ?
I didn't talk to the bosses that much, but that's probably a good sign. It's all cleaned up now and there were no issues. Thanks to Blaine and all of your coworkers at Rainbow!
**I took some after photos, but no before. I probably would have been embarrassed to show them anyway. ?“
“Im very satisfied with the service so far. All the employees are polite and professional. Im glad my insurance company uses Construction Services. I would highly recommend for your water damage needs.“
“This is the second time I have had to use the services of John Grace. They are very thorough, friendly and professional, they take the time to make sure that we understood how the process works. Even though there have been a couple issues this time I still recommend them. They had to cut into the wall above the downstairs slider. They did a nice job with that but when removing the vertical blinds they laid them over the back of a small couch and quite a few have come off. The attachments are now broken on mistof them which means they are now useless and will leave gaping openings in the blinds when closed. The reason John Grace is here is that my dishwasher leaked a small lake in my kitchen. But when they removed the dishwasher they did not cap off the water line. So now that we are washing everything by hand I have a small tub under the sink to catch the bubbles (my husband did tape it off). They did a wonderful job taping off the vinyl planks to keep us from snagging or tripping over them. There are plenty fans and dehumidifiers up and downstairs which, even though are excruciatingly noisy, the house is nice and warm. Even though my gas stove is in the garage and I would be unable to use it this weekend I am tremendously grateful they did remember to cap the gas line. Technically I give them a 5 Star rating (because of the great job the first time I needed them) but will mark 4 Stars for now because if the wrecked blinds and water under the sink This is just the “mitigation” portion. I will keep updates as to how the rest of the project turns out.“
“We just had our carpet and sectional cleaned and are very pleased. Alex and Trenton arrived on time, answered all our questions, and worked hard to remove a wine stain from our carpet. I had seen prior reviews about carpets being soaked after cleaning and this was not our experience. We will use them again!“
“Servpro was great when we had our dishwasher leak. They were fast and efficient. I highly recommend them!“
“GR Building Repair helped us with a major problem due to a pipe leak. This was an insurance claim, however John always made sure I was in control of the repairs being done to my home. Him and his group were more then willing to answer questions. Repairs included: drywall, cabinetry, plumbing, painting. All of the workers that were sent were very professional, friendly and arrived on time when they said they would. Wife and I felt very comfortable having them in our home even if we weren't there. Finished work was great.Service: Water damage-related pest control“
“I got the 7 room deal. They arrived on time. They both were very friendly. They answered all my questions I had. My carpet in all my rooms looks absolutely beautiful and smells really good. It dried pretty fast. I will definitely call this company again when I need it.Service: General housekeeping“