Fantastic customer service! I've had a water softener installed, a service check and purchase all my salt with Douglas and every interaction has been great. The pricing is fair and they have a program for free salt after a determined number of purchased bags. The guys are ready to load your vehicle with a smile. Makes every visit a joy. I highly recommend this company.
April 2024
I've been dealing with Douglas water for over 40 years and it's always a great experience. In March they installed a new softener and reverse osmosis system. They were here on time did a quality job. I would and I do recommend Douglas to everyone.
April 2024
We had initially called Douglas Water Conditioning to service our (26 yr old!) water softener which had been purchased from them originally by the previous homeowner. Mike Griffith came out for the service call and made a great impression on my husband and I, representing the company well with professionalism and courtesy. We liked him very much and truly appreciated his honest advice, kindness and experience. Our old unit needed replacement, which was not a surprise given its age, and Mike provided us several options to meet our needs at various price points.It took us a long time to make a decision, but when we called months later to purchase the new softener, the quoted... read full review
Fantastic customer service! I've had a water softener installed, a service check and purchase all my salt with Douglas and every interaction has been great. The pricing is fair and they have a program for free salt after a determined number of purchased bags. The guys are ready to load your vehicle with a smile. Makes every visit a joy. I highly recommend this company.
I've been dealing with Douglas water for over 40 years and it's always a great experience. In March they installed a new softener and reverse osmosis system. They were here on time did a quality job. I would and I do recommend Douglas to everyone.
We had initially called Douglas Water Conditioning to service our (26 yr old!) water softener which had been purchased from them originally by the previous homeowner. Mike Griffith came out for the service call and made a great impression on my husband and I, representing the company well with professionalism and courtesy. We liked him very much and truly appreciated his honest advice, kindness and experience. Our old unit needed replacement, which was not a surprise given its age, and Mike provided us several options to meet our needs at various price points.It took us a long time to make a decision, but when we called months later to purchase the new softener, the quoted... read full review