Review redacted because within a couple hours of posting my frustration with a mishandled issue, a manager reached out to apologize very sincerely. I missed the call, but the voicemail was more than enough to turn it around for me. It appears the lack of customer service fell with a single employee and not the business as a whole and I can't fault that! Issues happen, and I'm impressed with the prompt response.
January 2024
Went into get some products for my curly hair and met a lovely hairstylist named Sophie that I will be visiting next year for the first time. I haven't gone yet, but if you're looking for someone to cut your curly hair. Looking forward to getting my hair down there sometime next year.
December 2023
Highly recommend Tricho for a haircut. Kym is the most professional and talented hair stylist I have ever worked with. I have pin straight hair that has driven most other stylists to frustration and endured many bad cuts with results that don’t even last ten days. She is highly skilled with both clippers and scissors and stays current on new trends, styles and techniques. In short: THE best.
Review redacted because within a couple hours of posting my frustration with a mishandled issue, a manager reached out to apologize very sincerely. I missed the call, but the voicemail was more than enough to turn it around for me. It appears the lack of customer service fell with a single employee and not the business as a whole and I can't fault that! Issues happen, and I'm impressed with the prompt response.
Went into get some products for my curly hair and met a lovely hairstylist named Sophie that I will be visiting next year for the first time. I haven't gone yet, but if you're looking for someone to cut your curly hair. Looking forward to getting my hair down there sometime next year.
Highly recommend Tricho for a haircut. Kym is the most professional and talented hair stylist I have ever worked with. I have pin straight hair that has driven most other stylists to frustration and endured many bad cuts with results that don’t even last ten days. She is highly skilled with both clippers and scissors and stays current on new trends, styles and techniques. In short: THE best.