Gume from R&R, came out to our house several times to make sure the sizing and systems was matched up for a heat pump installment . Unfortunately, my husband went with another HVAC business that has a very good reputation in the area, because it was cheaper. Let me tell you, they may know how to install a heat pump but they really don't know how they work and even understand why some of us in the north are going with a heat pump. The thermostat was not set right and when we got into cooler weather, it wasn't working like it was intended. The tech that came out was super nice but had to call his manager to know how to set it and it still wasn't right.... read full review
June 2024
Mike saved the day for sure!! After YEARS of chasing our tail with our AC, Mike had us back up and running after 1 visit. As a business owner for close to 30 years I can safely tell you not to even bother calling anyone else. You have a customer for life. Thanks again!
May 2022
We just had a new AC system installed by Adrian and Fidel, and they were wonderful! They were friendly and professional, did their work with just one break for lunch, and even cleaned up after themselves! They made a hot day much more enjoyable. Adrian also followed up to make sure everything was working well--very great guy!A shout-out to Matt for 4 years of annual maintenance, fixing our thermostat fast, his assessment of our dead system, and his advice regarding a good maintenance schedule with his knowledge of the company program. And to Gume, who did the quote with kindness and professionalism.Best of all, they all were great with the dog, who treated them like new... read full review
Gume from R&R, came out to our house several times to make sure the sizing and systems was matched up for a heat pump installment . Unfortunately, my husband went with another HVAC business that has a very good reputation in the area, because it was cheaper. Let me tell you, they may know how to install a heat pump but they really don't know how they work and even understand why some of us in the north are going with a heat pump. The thermostat was not set right and when we got into cooler weather, it wasn't working like it was intended. The tech that came out was super nice but had to call his manager to know how to set it and it still wasn't right.... read full review
Mike saved the day for sure!! After YEARS of chasing our tail with our AC, Mike had us back up and running after 1 visit. As a business owner for close to 30 years I can safely tell you not to even bother calling anyone else. You have a customer for life. Thanks again!
We just had a new AC system installed by Adrian and Fidel, and they were wonderful! They were friendly and professional, did their work with just one break for lunch, and even cleaned up after themselves! They made a hot day much more enjoyable. Adrian also followed up to make sure everything was working well--very great guy!A shout-out to Matt for 4 years of annual maintenance, fixing our thermostat fast, his assessment of our dead system, and his advice regarding a good maintenance schedule with his knowledge of the company program. And to Gume, who did the quote with kindness and professionalism.Best of all, they all were great with the dog, who treated them like new... read full review