Reviews for Master Massage

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  • Apr 2023

    Have to agree with the reviews here. Lisa does a great job! She doesn’t just go through the paces and give ever the same massage. She focuses on your trouble areas and works the heck out of them. Very professional! I’ll be back.

  • Jun 2022

    I broke my tailbone 15yrs ago, but occasionally it flairs up and is excruciating--thank God for Kate at Elements today!! I called today and was able to squeeze into a cancellation spot; staff at the front desk was sympathetic and kind, and very sweet when I came in dressed in pjs (since I couldn't get normal clothes on) and untied shoes. Kate was kind and compassionate, and listened to my concerns; while working on my trouble areas she made sure to check in several times about pressure or sensitivity. Professionalism, and massage pressure were both excellent! After coming home and resting my husband and I were both surprised when I was walking upright again and without as much pain! Thanks so much, Kate, I'll be back! Should mention that Elements has a monthly massage program, if you sign up for it you save $20/month on the 60min massages, so definitely worth it for repeat offenders. I was actually shopping around, but after today I signed up for the monthly program and will definitely make sure to request Kate every month!

  • May 2022

    I called to make an appointment for my husband and I today, it's a Saturday. Short notice for a weekend, but we were able to get evening appointments for each of us. My husband had a massage for an hour with Victoria at 6:30 PM. Mine is at 7:30 PM with Derek. They do accept spa week cards here. The first appointment here is $80 or $79.95. It's rather expensive for being a chain massage Spot. This location is in Troy, but right on the border of Troy and Rochester. It's on Rochester Road and just south of and 59. Not super close to our house. My massage was deeper tissue, given that it was with Derek. We were told Victorian I can only do light to medium deep tissue massages. I told Natalie, the receptionist that would probably be OK for my husband. I only like deep tissue or nothing at all. Intake forms are filled out quickly, more questions to get us to know, occupation even. The entry is small, 4 seats in the corner, small reception desk. Simple spot. Veronica came to retrieve my husband a couple minutes before his appointment start. My masseur, Dereck came to pick me up just shortly before 7:30pm. Bathroom is kept nice and clean and smells not like a bathroom too. Dereck came to get me by 7:26pm. Done by 8:19pm. My massage was good, good medium to deep pressure. Mostly focused on my trigger points and working out the tension in my shoulders. Victoria gave a good massage, light to medium massgee $79.95/PP for an hour massage here, higher than most franchise chain massage spots. Dereck massaged me, he was pretty good. They give you a massage professional recommendation card for your next visit.

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Hours

Monday: 10AM - 9PM
Tuesday: 10AM - 9PM
Wednesday: 10AM - 9PM
Thursday: 10AM - 9PM
Friday: 10AM - 9PM
Saturday: 10AM - 9PM
Sunday: 11AM - 7PM

Tips

by appointment only wheelchair accessible accepts credit cards private lot parking free wi-fi accepts insurance open to all bike parking