Garden Center at The Home Depot

Aug 2024

One of the worst lumber manager around at this location. They expect you to buy c shaped wood structural posts that are spray painted blue. He deliberately loads the new lumber on the top shelf to make things as difficult as possible for me to pull lumber. Very disappointed in the hours wasted at this location!

Apr 2023

I spend approximately 8k to 10k at Home Depot a year for house projects. I have a Home Depot card and have a pro ID. Unfortunately this Troy store is the only HD that has a tile pattern I need for a project. No matter how I dress and with makeup and jewelry on, still treated like I'm going steal from this store. I have been blessed with a decent income so I don't have a reason to steal. Today I forgot my Hone Depot card - was directed by customer service to go to a register with a check so that person can lookup my cc #. I have done this before. I kept telling the clerk and handing him my drivers license - claimed register would allow it. So I called the store to ask for the manager while in the store - he stated that I was wrong, all the registers with clerk can look my cc#. I asked him to come to register to show the employee- he went into a rant ...I left the register went to pro services - well they looked up my cc # and I kept telling them I need to enter pro ID - they refused. I left the store got myself calmed down. Went back in the store picked out the tile again then self checkout using a regular bank card. Receipt did not print out after the transaction processed - I told a clerk nearby that was probably watching me stated I was wrong basically tried to accuse me of attempt theft. Found another clerk and showed her the transaction on my pro account - finally this clerk dug the receipt out of the jammed printer. I'm a white female over 60 year old that looks like in 50s and was dressed well with make and tasteful jewelry yet I was treated like trash and a felon. As for Tim the manger, I feel sorry for your female staff.

Jun 2022

I bought two big potted inpatients for my very shaded porch and one is not doing well compared to the other. Both were watered on Friday and today, one is very wilty looking. The price was so much cheaper than English Gardens which thr same planter was priced at $52.99 So of course, Home Depot was way less expensive at $18.99. However, if one plant dies, well them it won't be quite as inexpensive.