Cooper Minda A DVM

Nov 2023

I have been a client for my dachshund for almost seven years. I have visited three other locations within that time. All was fine. The TC location has failed me. I left a message at 9 am about my dog's diarrhea with mucous and blood. I called several more times until 11 am and never got through. Left another message at 11. Now it is 12:30 and tried calling for the 10th because corporate said there was nothing that they could do and I should just keep trying I suggest people avoid the TC location

Jun 2023

I would never recommend anyone take their pet to this place. My family has a yellow lab who is 11 years old and has started to develop lumps in various places, one of these on her back left leg became particularly large, so we took her in to get a biopsy. After about two weeks the biopsy came back inconclusive so Banfield suggested that we get the lump removed in case it was cancerous, we went ahead with the surgery. The lump was about 1 inch in diameter and after our dog came out of surgery, she had a gruesome looking 5 inch scar- doctor did not indicate why the cut was so large and didn't show us what was removed. I have never seen anything stitched up so poorly in my life, the cut was never even closed up properly and the stitches really weren't doing anything. After about a week of being on painkillers and other meds to keep her mellow, the wound has completely opened up so we took her into Banfield and they said she has an infection- they didn't close the wound, and they didn't clean it. The doctor who did the surgery wouldn't even come talk to us. They had us buy an antibiotic and said she should be drugged and caged. The wound has not gotten any better since and they have said it is just going to heal from the inside out. I would highly recommend that nobody take their pet here. The information is very inconsistent and it is overpriced for poor care. Nothing ever costs how much they say it is going to. Overall terrible experience.

Aug 2021

not sure what the medium reviews are about but I had taken my pet here, they had given me all my answers and gave me a invoice with all the info. the prices are also very affordable. it was great and I also dropped an earring and they called me to give it back