Had an earlier issue that I believed to be collected dust in the hardware, but after returning my laptop to the shop they immediately found the issue and recommended solutions. My laptop is performing much better now.
November 2024
Called them crying because I left my phone on top of my car and drove off. It was completely shattered! Screen was mostly black glitching out with one green part showing. Stacey was very nice and optimistic. My phone was legit fixed in like 30 min then another hour to test it. Whole process was about an hour and a half! Highly recommend. There was also a gentleman in there with braces (didn't get his name sorry!) But he was super nice as well! Would definitely go in here if you need anything fixed and FAST!!!
October 2024
I would definitely recommend this location! Smart and patient people work at this location! I went to the Dearborn location and they basically told me that they couldn't help me and good luck because they didn't know how to work with my Z Flip 6 and the Taylor location told me immediately that they will figure it out for me since I was being sent back and forth between the Dearborn location and Samsung. Shout out to Darrel and Stacy for the amazing customer service! I'm very grateful for their service and how they got my phone working after a week of not having a phone!
Had an earlier issue that I believed to be collected dust in the hardware, but after returning my laptop to the shop they immediately found the issue and recommended solutions. My laptop is performing much better now.
Called them crying because I left my phone on top of my car and drove off. It was completely shattered! Screen was mostly black glitching out with one green part showing. Stacey was very nice and optimistic. My phone was legit fixed in like 30 min then another hour to test it. Whole process was about an hour and a half! Highly recommend. There was also a gentleman in there with braces (didn't get his name sorry!) But he was super nice as well! Would definitely go in here if you need anything fixed and FAST!!!
I would definitely recommend this location! Smart and patient people work at this location! I went to the Dearborn location and they basically told me that they couldn't help me and good luck because they didn't know how to work with my Z Flip 6 and the Taylor location told me immediately that they will figure it out for me since I was being sent back and forth between the Dearborn location and Samsung. Shout out to Darrel and Stacy for the amazing customer service! I'm very grateful for their service and how they got my phone working after a week of not having a phone!