Sherman Heating & Cooling

Nov 2023

I appreciate getting run off the road. No blinker and swerved in my lane...guess he was getting over. Almost went in the median#dc 23396Learn how to drive your going to get someone killed!!

Aug 2020

I had Sherman Heating and Cooling install a new furnace and air conditioner in 2008. The furnace has failed, when I called to ask if the failed part was under warranty the secretary told me my record was probably in an old system. She called the next day to tell me she couldn't find any records of my installation (over $5000 worth ). My children and grandchildren live in my house with me. We have been without heat for a month, using electric heaters while we waited for Sherman crews to show up. They finally showed, verified that the failed part was indeed under warranty and ordered a replacement part. We called and asked when they would return, after two weeks of waiting...read full review

Jun 2017

This place knows what business and community is about. Couldn't have been treated better. I went to kallas up the street from me first and was treated with disrespect. At Sherman I felt like family. This was my first heating or cooling need and I've found my store. Below is what happened but can't recommend this place enough. 6 stars if I could. So I've been working on installing a new furnace and a brand new first time for the home central air system with my friend. I needed some new duct pieces for the sizing change. I called them this morning and went up with my bad drawings. Doug talked me through my drawing as he created one the shop guys could read and execute. Within 5 minutes he knew what I needed and gave me a quote. I was expecting to have them on Monday as this was Friday. They called me after I left and they said it may be same day. They had it done by 2pm!! And it was exactly right. I left and didn't realize until 3:30pm I didn't have the connecting pieces I needed and wanted to get it installed this weekend. I called back and went up there. Met a shop worker Jason. So friendly and knew exactly what I needed. Told me they were sitting out when I picked up but I didn't get them. Gave them to me and smiled as I left. They didn't charge me extra for them either even though they weren't in my drawing. In my opinion that's how you treat a customer. I may only have been $100 or less in profit for them but in one day they built a customer for life. And one that will recommend them to all my friends and family in the area. Shout out to the secretary who took all my calls. Sorry the name was hard to hear but she was awesome!!