McLaren Hospice and Palliative Care - Macomb/Port Huron

Jul 2023

They were wonderful. We felt so well cared for. It could have been a painful death yet they were wonderful at making it comfortable, dignified, and as good as.death can be. We were referred by the admitting doc and feel so blessed he did so. Would go no where else.

Jul 2019

Very unprofessional company, I think they have it confused that the family doesn't work for them, they work for us. NEVER on time with a 2 hour window, that doesn't work for me and my family. This is the second and last time with them. They will inconvenience you with tardiness and act like it's ok. Call before your going to be late, not after the fact!!!! Sheri is awesome nurse BTW!!!! Gazla will talk over you and lie right in your face. Seriously thinking about replacing the company all together. First impression is everything and I am not impressed. Calling cooperate now She just lied again and We caught her!!! Stephanie and Robin are RUDE, UNPROFESSIONAL and UNPLEASANT...read full review

Jul 2018

Please do NOT entrusts your family member or loved ones with these people...It's difficult enough dealing with the grief that comes when we're losing a loved one...This company their nurses, representatives are not in communication with each other and they have very little process's in place.My dad is currently a hospice patient with Mclaren. I have been trying desperately to get a return phone call for 3hrs.Ashley the administrative assistant stop accepting my calls and just sends me to voicemail.I was told the on call nurse would call me but to NO avail...They don't even have a professional curtesy that would have them prioritize a call back from the facility charge...read full review