I am always a bit nervous taking my car to the shop as a woman, because I never know if they will try to upsell me on things I don’t really need. I had a few questions about my car (regarding oil change, brakes, tire balancing and rotation) that I brought up to them, and they were very thorough and honest about what actually needed to be done and what didn’t. It would have been easy for them to take advantage and charge me for work that wasn’t needed, but they didn’t. I felt I could really trust them. The cost of the oil change, tire rotation, tire balancing, and brake check was also a better value than some other places I’ve been.
August 2024
For the most part I'm very happy with the service they gave me but I suspect that I have been misled or brushed aside with an ongoing issue with my vehicle. I still would recommend them. They are very efficient if you're looking to get in and out. They do quality work. Their prices are a little on the high side but so is everyone else. Still cheaper than the dealership
July 2024
Our Jeep Compass was nearing 60k miles, therfore we felt it was the appropriate time to have the brakes and rotors inspected. We assumed it would need all four. So we asked a few friends which local shop would they recommend and Southgate Auto Repair (Goodyear) was mentioned most.
I called to check appointment schedules. My initial call was answered by Mike. If you value a first impression, Mike wins this accolade. He was kind, gracious, and helpful. He let me know that service was first come first served and suggested that I utilize their after hours drop box to ensure our vehicle was a first in come morning. I asked if he could ballpark a worse case... read full review
I am always a bit nervous taking my car to the shop as a woman, because I never know if they will try to upsell me on things I don’t really need. I had a few questions about my car (regarding oil change, brakes, tire balancing and rotation) that I brought up to them, and they were very thorough and honest about what actually needed to be done and what didn’t. It would have been easy for them to take advantage and charge me for work that wasn’t needed, but they didn’t. I felt I could really trust them. The cost of the oil change, tire rotation, tire balancing, and brake check was also a better value than some other places I’ve been.
For the most part I'm very happy with the service they gave me but I suspect that I have been misled or brushed aside with an ongoing issue with my vehicle. I still would recommend them. They are very efficient if you're looking to get in and out. They do quality work. Their prices are a little on the high side but so is everyone else. Still cheaper than the dealership
Our Jeep Compass was nearing 60k miles, therfore we felt it was the appropriate time to have the brakes and rotors inspected. We assumed it would need all four. So we asked a few friends which local shop would they recommend and Southgate Auto Repair (Goodyear) was mentioned most.
I called to check appointment schedules. My initial call was answered by Mike. If you value a first impression, Mike wins this accolade. He was kind, gracious, and helpful. He let me know that service was first come first served and suggested that I utilize their after hours drop box to ensure our vehicle was a first in come morning. I asked if he could ballpark a worse case... read full review