May dog had bloat in the middle of the night and had to be out to sleep. It was very emotional and the staff was very supportive, especially the vet. We had Bo cremated through a service they recommended and we were able to pick him up 2 days later. They also sent us a sympathy card & notified our vet that Bo had passed. It was an awful situation, but they helped us threw it. I would use their emergency services again.
October 2024
Before reading the reviews, I called previously before arriving to let them know I was coming with my kitten, Winnie. She’s been sick for four days and I was very worried about her. I was cautious for about maybe 5 minutes after handing my kitten over bc you can’t go in, which I respect policies, and when she came out, I was all nice and good. The vet tech had such a friendly and honestly good humor. She’s my kind of person. I really enjoyed my time in the parking lot under a stressful situation and the tech made it feel a lot better just bc of her personality. I didn’t catch her name, but thank you. Even people saying the actual Vet Doc being rude and... read full review
October 2024
I read the reviews on here and was terrified I found myself having the worst day of Kylie yesterday when we had to bring my baby to be put down and this was the only place available so I didn’t have a choice..I had spoken to the woman on the phone and she was very kind and welcoming..she said bring her to the parking lot and call us and we will come out they immediately came out when we got there ..no wait at all. They let us spend as much time as we needed with our baby to make her comfortable before her eternal sleep. ? they explained everything gently and told us to take as much time as we needed. The doctor I forget his name was also very kind he was gentle with... read full review
May dog had bloat in the middle of the night and had to be out to sleep. It was very emotional and the staff was very supportive, especially the vet. We had Bo cremated through a service they recommended and we were able to pick him up 2 days later. They also sent us a sympathy card & notified our vet that Bo had passed. It was an awful situation, but they helped us threw it. I would use their emergency services again.
Before reading the reviews, I called previously before arriving to let them know I was coming with my kitten, Winnie. She’s been sick for four days and I was very worried about her. I was cautious for about maybe 5 minutes after handing my kitten over bc you can’t go in, which I respect policies, and when she came out, I was all nice and good. The vet tech had such a friendly and honestly good humor. She’s my kind of person. I really enjoyed my time in the parking lot under a stressful situation and the tech made it feel a lot better just bc of her personality. I didn’t catch her name, but thank you.
Even people saying the actual Vet Doc being rude and... read full review
I read the reviews on here and was terrified I found myself having the worst day of Kylie yesterday when we had to bring my baby to be put down and this was the only place available so I didn’t have a choice..I had spoken to the woman on the phone and she was very kind and welcoming..she said bring her to the parking lot and call us and we will come out they immediately came out when we got there ..no wait at all. They let us spend as much time as we needed with our baby to make her comfortable before her eternal sleep. ? they explained everything gently and told us to take as much time as we needed. The doctor I forget his name was also very kind he was gentle with... read full review