About Nelson Bros. Sewer & Plumbing
Nelson Bros. Sewer & Plumbing is a reliable and trustworthy plumbing company that has been serving the community for close to 40 years. Customers praise the company's honest and professional approach, with representatives who are amiable and willing to provide guidance and education. The staff is kind, patient, and helpful, and the owner, Jesse Merritt, is praised for his broad knowledge and extraordinary problem-solving skills. Customers appreciate the company's warranty coverage and the follow-up calls from the supervisors to ensure their satisfaction. The service is consistently impressive, with a focus on customer satisfaction and prompt attention to any issues that may arise. Customers have had positive experiences with representatives like Rick and Trevor, who provide straightforward and honest solutions, even talking them out of expensive replacements when unnecessary. Overall, Nelson Bros. Sewer & Plumbing is a highly recommended plumbing service provider, known for its reliable and trustworthy service, honest and professional approach, and exceptional customer satisfaction.
As a small woman who asks a lot of (maybe stupid) questions, expecting honest answers, I highly recommend Nelson Bros. They are always willing to walk me through what exactly is wrong and suggestions for fixes, and they have never once tried to upsell me on something I don't actually need (even when they stood to make 1000s off of me).
We've had Rick out several times for drain scoping and cleaning and he's always straight up with me. I was ready to completely replace our sewer line, and he talked me off a $12,000 ledge.
Today, Trevor came out to take care of our AC condensate drain line that was absolutely hacked together and leaking. His solution allowed...read full review
Nelson Bros. has helped us out a couple times over the years. My basement flooded last winter and they augered my sewer and storm lines. They charged considerably less than their competitors. More recently, they repaired a tub faucet that was leaking badly. They have professional service at reasonable rates.
Bob diagnosed the problem and fixed it within the hour, for a reasonable price. . I’ve been a customer of Nelson Brothers for 25 years, and have always had excellent service with them.