If I could give 0 stars I would. $40 for a "sit" fee? So, I am paying for you to take horrible quality photos of my graduate? I had headshots done recently of my student and they are about 1000 times superior to the garbage I paid them to produce, and now I am expected to pay more for prints of that garbage?? Also, what about all the families that are economically challenged and can't afford this stupid 1st world problem.
Feb 2024
"By far, the worst company, website, and customer service. I've tried different browsers and laptops because they insisted it was my browser issue. Finally, when I called customer service, they were very unfriendly. I don't know what their hiring procedure entails, but it's not working. When you try to order through them, they add another sheet of photos to your package as if you wouldn't notice. I cannot emphasize it enough--they are horrible." So sketchy.
Feb 2024
Prestige Portraits by Lifetouch is a total RIPOFF company! They sent a form home from school with picture package options to select from, Upon my selection of basic (2) 5x7 pictures I never recieved the pictures, its been 7 months now. I finally got ahold of their CS ( which is very hard to get someone on the line) And they tell me my picture pckg I paid for is only the sitting fee? Why would I pay a $25 sitting fee for school pictures? And if I wanted pictures it would be additional $$$ to select and pay on their website for. Why would I pay more money for pictures I never got? They would not refund the money they already took. Who charges students to take pictures for yearbook photos? Never have I had to pay a session fee for other kids at school for school pics. They are a scam, not a good company, Not sure why the schools use this company!!!
If I could give 0 stars I would. $40 for a "sit" fee? So, I am paying for you to take horrible quality photos of my graduate? I had headshots done recently of my student and they are about 1000 times superior to the garbage I paid them to produce, and now I am expected to pay more for prints of that garbage?? Also, what about all the families that are economically challenged and can't afford this stupid 1st world problem.
"By far, the worst company, website, and customer service. I've tried different browsers and laptops because they insisted it was my browser issue. Finally, when I called customer service, they were very unfriendly. I don't know what their hiring procedure entails, but it's not working. When you try to order through them, they add another sheet of photos to your package as if you wouldn't notice. I cannot emphasize it enough--they are horrible." So sketchy.
Prestige Portraits by Lifetouch is a total RIPOFF company! They sent a form home from school with picture package options to select from, Upon my selection of basic (2) 5x7 pictures I never recieved the pictures, its been 7 months now. I finally got ahold of their CS ( which is very hard to get someone on the line) And they tell me my picture pckg I paid for is only the sitting fee? Why would I pay a $25 sitting fee for school pictures? And if I wanted pictures it would be additional $$$ to select and pay on their website for. Why would I pay more money for pictures I never got? They would not refund the money they already took. Who charges students to take pictures for yearbook photos? Never have I had to pay a session fee for other kids at school for school pics. They are a scam, not a good company, Not sure why the schools use this company!!!