Update: Picked up my glasses on the day that I got the text that they were in. I was really dismissed & when it came time for someone to give me my glasses, Linda just handed them to me & that was it. I wasn't asked to sit down & make sure they fit... nothing. And actually it was my birthday that day which I mentioned to Linda but all she did was talk about some personal story while I was putting on my new glasses. She didn't do anything to make sure they fit properly. Must different customer service this time! Smh.
I read other's comments here & I don't know who this older manager was but both female employees... read full review
March 2023
The optometrist Saira and the rest of the staff were all so extremely kind and helpful, both during the appointment itself and after when I had to bring my glasses back for a replacement. Also, when I was struggling with the dizziness with my new prescription, they were lovely about answering my questions and making sure that they’d be available to help further if my eyes continued to struggle with the adjustment. Will definitely go back again and again while I’m living here.
March 2023
I typical have a VERY difficult and painful time finding glasses that I like and that fit me well. Most tend to look crooked on me and it’s especially disappointing since I don’t have vision coverage so I pay 100% out of pocket. Year after year, I walk away feeling like I got ripped off and the glasses tend to not last more than two years tops. This year, I decided to go Walmart on whim and it was best the experience I’ve ever had. I had been wanting to try contacts again because when I first tried them 25+ years ago, there were not half as many options as today and typically, the cost of both an eyeglass exam and a contact exam isn’t feasible for me. But at... read full review
Update: Picked up my glasses on the day that I got the text that they were in. I was really dismissed & when it came time for someone to give me my glasses, Linda just handed them to me & that was it. I wasn't asked to sit down & make sure they fit... nothing. And actually it was my birthday that day which I mentioned to Linda but all she did was talk about some personal story while I was putting on my new glasses. She didn't do anything to make sure they fit properly.
Must different customer service this time! Smh.
I read other's comments here & I don't know who this older manager was but both female employees... read full review
The optometrist Saira and the rest of the staff were all so extremely kind and helpful, both during the appointment itself and after when I had to bring my glasses back for a replacement. Also, when I was struggling with the dizziness with my new prescription, they were lovely about answering my questions and making sure that they’d be available to help further if my eyes continued to struggle with the adjustment. Will definitely go back again and again while I’m living here.
I typical have a VERY difficult and painful time finding glasses that I like and that fit me well. Most tend to look crooked on me and it’s especially disappointing since I don’t have vision coverage so I pay 100% out of pocket. Year after year, I walk away feeling like I got ripped off and the glasses tend to not last more than two years tops. This year, I decided to go Walmart on whim and it was best the experience I’ve ever had. I had been wanting to try contacts again because when I first tried them 25+ years ago, there were not half as many options as today and typically, the cost of both an eyeglass exam and a contact exam isn’t feasible for me. But at... read full review