About Gem Home Loans
Reviews for Gem Home Loans
Write a reviewHours
Monday: 9AM - 7PM
Tuesday: 9AM - 7PM
Wednesday: 9AM - 7PM
Thursday: 9AM - 7PM
Friday: 9AM - 7PM
Saturday: 9AM - 4PM
Sunday: Closed
Gem Home Loans is a Michigan-based mortgage company that prioritizes client service and communication. They offer excellent and timely communication, delivering terrific rates and programs. As a smaller, high-touch mortgage company, they provide consultations for various loan needs, including refinance, purchase, and renovation/construction loans. The team is known for their promptness in providing detailed estimates of closing costs and mortgage payments, even on weekends. They work closely with clients, ensuring clear explanations of all costs and looking out for their best interests. Customers appreciate how the staff take their time to explain the entire process, making first-time home buyers feel comfortable and supported throughout closing. The team is friendly, professional, and always ready to answer questions, ensuring a smooth and positive home loan experience.
Working with Lisa has been an absolute dream! We couldn’t have asked for a smoother process. Lisa goes above and beyond and leaves no questions unanswered. She made sure we understood each step of our home buying process and always kept us updated and in the loop along the way. The best of the best and could not recommend more!
Don and his team made the home buying experience easy! We ran into a lot of hiccups with the unique property I was buying but if he hadn’t told me, I’d have been none the wiser. He handled everything and really made the mortgage process easy for me as the buyer. I’m very happy with the down payment and monthly payment we settled on and am currently living in my dream home! Don was amazing to work with, a really personable guy who knows his stuff.
I had a wonderful experience working with Don and Lexi at GEM Home Loans, and I highly recommend them, especially for first-time homebuyers. They were very patient and happy to answer any questions I had!