Reviews for Gem Home Loans
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Hours
Monday: 9AM - 7PM
Tuesday: 9AM - 7PM
Wednesday: 9AM - 7PM
Thursday: 9AM - 7PM
Friday: 9AM - 7PM
Saturday: 9AM - 4PM
Sunday: Closed
Ratings
Google: 5/5Map & Location
71 Walnut Blvd Suite 204, Rochester
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Gem Home Loans is a Michigan-based mortgage company that prioritizes client service and communication. They offer excellent and timely communication, delivering terrific rates and programs. As a smaller, high-touch mortgage company, they provide consultations for various loan needs, including refinance, purchase, and renovation/construction loans. The team is known for their promptness in providing detailed estimates of closing costs and mortgage payments, even on weekends. They work closely with clients, ensuring clear explanations of all costs and looking out for their best interests. Customers appreciate how the staff take their time to explain the entire process, making first-time home buyers feel comfortable and supported throughout closing. The team is friendly, professional, and always ready to answer questions, ensuring a smooth and positive home loan experience.