Reviews for Gull Lake Animal Hospital: Kursch Rebecca DVM
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Monday: 8AM - 6PM
Tuesday: 8AM - 6PM
Wednesday: 8AM - 6PM
Thursday: 8AM - 6PM
Friday: 8AM - 5PM
Saturday: 8AM - 12PM
Sunday: Closed
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parking: lot
Ratings
Google: 5/5 Facebook: 4.3/5Gull Lake Animal Hospital: Kursch Rebecca DVM
7820 N 34th St, Richland
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Fairly new to this office but staff seems knowledgeable and polite. the 100% markup on apoquel is outrageous considering everywhere else I have ever had the prescription filled was on trend with the market price of around $2/pill. Lesson learned on my end.
Was my new vet and I liked it there. Unfortunately they have instituted a policy of requiring new clients call and provide a credit card over the phone to confirm an appointment. While I understand that no shows cost them money I think requiring a deposit is wise there is NO legitimate excuse for not providing a secure pay portal on their appointment page. It is a simple matter of adding a link to a pay portal (they said their software does not allow for the addition of a pay portal ON their page....I used to design web pages and 1) I've never heard of a commercial site that cannot put in the portal but, ok, if they can't 2) they CAN put in links so just link to PayPal or other pay portal. I hope this new policy doesn't come back to bite them (no pun intended) as a wise person will not be giving ANYONE their credit card info in an unsecured manner and over the phone is about as unsecure as you can get.
My 3 dogs actually get excited when we pull in. Dr Kathy is great along with the rest of the staff. Front desk staff are always friendly. Techs are friendly and knowledgeable. Dr Kathy never rushes me and takes time to listen about what is going on with my furbabies.