Quick and efficient service for towing my vehicle from privately owned repair shop in Big Rapids to personal mechanic. I scheduled the tow request online and then called to follow up as I had a typo on the plate number when initially submitted. Customer service was helpful, knowledgeable, and professional. The cost to have my vehicle towed 11 miles was $155, which was higher than I anticipated. Was sent a link via text to pay with my card on my phone, user friendly and simple. Receipt was emailed to me right away. Driver called me to verify pickup and called again to confirm where to release and park the vehicle upon drop off.
December 2023
A tragic car accident landed in my front yard the other night. It was a long night for our first responders, including the wonderful tow operators from Reed City Towing. My yard was destroyed from the accident. Dustin, Ron and Jordan came back the next day and by early afternoon had it all leveled back out, the mess cleaned up and straw/grass seed laid down. Great, fast work by a group of hardworking, stand up individuals! Our community is blessed to have them. Thank you, Dustin, Ron and Jordan and the whole tow group!
October 2023
Guy came out and did quick work to get my door open... I'm a friendly face and he seen me working jobs around so naturally we talked... The price was fair and they didn't waste any time would recommend them againService: Car lockouts
Quick and efficient service for towing my vehicle from privately owned repair shop in Big Rapids to personal mechanic. I scheduled the tow request online and then called to follow up as I had a typo on the plate number when initially submitted. Customer service was helpful, knowledgeable, and professional. The cost to have my vehicle towed 11 miles was $155, which was higher than I anticipated. Was sent a link via text to pay with my card on my phone, user friendly and simple. Receipt was emailed to me right away. Driver called me to verify pickup and called again to confirm where to release and park the vehicle upon drop off.
A tragic car accident landed in my front yard the other night. It was a long night for our first responders, including the wonderful tow operators from Reed City Towing. My yard was destroyed from the accident. Dustin, Ron and Jordan came back the next day and by early afternoon had it all leveled back out, the mess cleaned up and straw/grass seed laid down. Great, fast work by a group of hardworking, stand up individuals! Our community is blessed to have them. Thank you, Dustin, Ron and Jordan and the whole tow group!
Guy came out and did quick work to get my door open... I'm a friendly face and he seen me working jobs around so naturally we talked... The price was fair and they didn't waste any time would recommend them againService: Car lockouts