Massage in Portage

“I had the worst experience I’ve ever had at a salon. I went in for a perm yesterday and was told that Erica was amazing at them. Well after she put the rods in my hair, she informed me that she didn’t have the perm solution with the acid in it (the one she usually uses) but that she has a different one she found on the shelf that is made for older women’s hair and that I shouldn’t worry because it will still work. I said okay as long as it will work. Then she proceeded to accidentally put on the NEUTRALIZING solution first before the perming solution. Which she then told me stops the perm… she rinsed it out 20 mins later with the rods still in my hair so I don’t think that you can even rinse it out fully with the rods still in. I asked her many times throughout this horrible process if the perm will still work and she insisted that it will still work I let her keep going. Then she applied the perm solution. After 20 mins she rinsed it out and half dried my hair for it to look EXACTLY the same as when I came in. After doing more research on perms and how if you put the neutralizing solution on first it will definitely STOP the perm from working I knew I had to write this review because I feel lied to. She then said sorry and still charged me the FULL $165 amount. It also took an extra hour and a half because of her mistakes. I am so beyond disappointed and frustrated that I can’t even sleep.

Two months later: Hello! I’m unable to reply to this review, I am not sure why! But yes, the owner is correct below. She called me the next morning and made everything right with the free product and treatment and yesterday I got a free perm! It looks great and I am so impressed with the service and the owner calling me personally to make things right! Thank you so much!“

“Amazing massage, really listened to my issues/concerns and I definitely felt great afterwards! I highly recommend!“

“Christine is amazing. She is so kind-hearted and caring, very clinically minded, and delivers great therapeutic massages! We have been her patients for over 4 years now, and she is one of our top go-to's for massage referrals in our office for our own patients. I would highly recommend allowing her to be a part of your health journey! - Dr. Chelsea Michaud“

“I've had an adjustment by all 3 chiropractors &they're all great. Knowledgeable doctors too.Dr.Trevor told me to take a Magnesium supplement for my IBS-C and it works great!No MD in40yrs told me this!“

“The process is very detailed and little expensive since most of the services are not covered by insurance but I have been learing a lot and starting to feel better as I heal my gut. The staff are very friendly, helpful and caring.“

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“Rebecca is wonderful! She's able to apply enough pressure to work out my stubborn knots. She's very flexible in scheduling and her prices are great too!“

“Yan was excellent! My husband and I really liked the chair massage! We’ll come back for a full body massage next time???
So relaxing..??“

“Amanda is amazing. I enjoy seeing her for massage. She has helped me time and time again with various muscle issues through her skill and knowledge. I highly recommend her.“

“I’ve only been a patient for less than a year but I’m so grateful for the service I receive each time I go in for an appointment. They listen to my concerns and they’re also so quick. I never wait long and the support staff are kind. It’s also nice that they have the services next door for treatments that aren’t covered by insurance. My skin has improved tremendously in the past 4 months. Thanks so much.“

“Dana and the crew work super hard to treat the whole person and not just the symptoms. Best in the business!“

“We made a huge mistake and booked in the wrong state. The gentleman that answered the phone was very nice and he understood.

Thank you for being a reasonable business and sorry for the trouble!“

“I just had a massage with Rafael, and it was amazing. He was thorough and professional through the whole thing, made sure to use enough pressure but not so much it hurt. He even showed me stretches and exercises to do at home to help with my issue (plantar fasciitis). I am very impressed and will definitely come back soon.“

“I enjoyed my appointment withTammy and the service she provided for my mani-pedi. I will be attending my family’s celebration with confidence. Thank you again!“

“I recommend their store "Champs" if you are looking for athletic and stylish shoes! Good and accommodating staff as well ?“

“I absolutely love this place! I just left with Sherry and when I tell you, I could barely walk when I went in and I feel so good now!!
Thanks again for all that you ladies do. I appreciate you.“