Sam knows so much about computer technology, I wish I could sit with him for a couple days so he could give me tips, updates, showing me the right way to do things, etc! While showing me what he fixed on our computer, he added so many helpful comments. He did run into a small glitch which resulted in him remoting connecting to our computer. After I had met with him and reading other reviews, I trusted him enough to allow him to access the computer remotely, which saved both of us extra time. And, he even did this over a holiday. His goal is to give users appropriate programs and information so that we should be able to handle future issues (i.e., using OneDrive for... read full review
August 2024
Based on previous reviews, I contacted Computer Healer to see if they could update our desktop computer since it was running extremely slow. Sam checked it all out, cleaned it, added some memory and another hard drive. Because I am not real savvy with computers, he patiently explained how MS 365 and OneDrive would make life easier! One of his goals is to make users more independent (yes, he likes getting our business, but sometimes we can handle things ourselves!). When there was still an issue when loading things once I got it home, he offered to access the computer remotely to save both of us some time. Because of the time I had spent with him and your reveiws,... read full review
August 2024
Sam was able to get my issue diagnosed and fixed within the same day. He also took the time to educate me on best cyber security practice and get all of my accounts set up on 2fA to ensure I am protected as well as recommend other services to optimize what I already have and save money. Super friendly and helpful. He will be the first call I make should I ever need another repair. Thank you!
Sam knows so much about computer technology, I wish I could sit with him for a couple days so he could give me tips, updates, showing me the right way to do things, etc! While showing me what he fixed on our computer, he added so many helpful comments. He did run into a small glitch which resulted in him remoting connecting to our computer. After I had met with him and reading other reviews, I trusted him enough to allow him to access the computer remotely, which saved both of us extra time. And, he even did this over a holiday. His goal is to give users appropriate programs and information so that we should be able to handle future issues (i.e., using OneDrive for... read full review
Based on previous reviews, I contacted Computer Healer to see if they could update our desktop computer since it was running extremely slow. Sam checked it all out, cleaned it, added some memory and another hard drive. Because I am not real savvy with computers, he patiently explained how MS 365 and OneDrive would make life easier! One of his goals is to make users more independent (yes, he likes getting our business, but sometimes we can handle things ourselves!). When there was still an issue when loading things once I got it home, he offered to access the computer remotely to save both of us some time. Because of the time I had spent with him and your reveiws,... read full review
Sam was able to get my issue diagnosed and fixed within the same day. He also took the time to educate me on best cyber security practice and get all of my accounts set up on 2fA to ensure I am protected as well as recommend other services to optimize what I already have and save money. Super friendly and helpful. He will be the first call I make should I ever need another repair. Thank you!