McLaren Greater Lansing Primary Care - Okemos

My most recent experiences with this practice virtually mirrors that of reviewer Sheila McIntire. I had been a well-cared-for patient here starting in childhood and continued for over 30 years. Today, the word "care" has no business being used to describe what is going on in this place. Patients are treated like pests and are consistently lied to by the staff. Need a prescription refilled to maintain a daily treatment? Expect to be off your meds at least a week at every refill request.

Disgustingly disorganized for a doctors office. Whatever time your appointment is, expect to wait an additional 35 minutes in the lobby. Today I had an appointment, at 10:00 and at 10:45 the receptionist canceled my appointment for reasons that did not make sense. I made this appointment 3 months ago on a day they said, after a visit of the exact same kind, yet my appointment was canceled because they claim I had never been there before and needed a physical before I could get an injection. I have never been anywhere else and I have all previous visits recorded. So after driving in terrible snow and waiting 50 minutes in the lobby they told me to go home.

I have been attempting to contact someone without success, despite needing specific medication. All other specialists involved in this process have been cooperative and have provided the necessary tests and information promptly. However, it has been a month since my results were received, and I am still waiting for the prescription.