Walmart Home Services

Jun 2024

I have been to tons of Walmarts all over the country and no Walmart staff is as helpful and friendly as the staff at the Novi Walmart 2024. We impromptu bought 90% of all their bikes for a company party, and this lady employee saw us, and corralled all the employees that could help and made the whole situation simple and enjoyable! Everybody was so friendly the entire time. Today, 6/6/24, I stopped in and as I was walking out, a worker was leaving as well. As she walked to her car, she: stopped and helped a handicapped man who had dropped something, and yelled, "bless you" to a man who sneezed across the parking lot. She didn't think twice about being kind. Whoever does the hiring for that store does a great job!

Feb 2024

Was at the Novi Walmart on 02/10/24 and stopped at the pharmacy to ask the pharmacist a question about a medication I was taking because I wasn't feeling well. Talk about unprofessional!!! She asked me what was wrong and instead of coming to the counter to help, she stood behind her little station and I had to yell out to her what the problem was for all to hear. Talk about lazy and unprofessional......will never get a script filled there again! Neither will my family and friends! They need to hire someone that shows some professionalism in their job.

Jan 2024

Terrible customer service stood in line 3-4 mins while one worker was on the phone. The other stared at me and my boyfriend. I got tired of carrying my diaper bag cause im tiny and i set it down on the counter and then she decides to help i came to return an Apple Pencil bought a day ago she pulls the pencil out and looks for a secrial number on the pencil shes young so obviously she should know its on the box not the pencil she doesn't check the box or receipt just denies the return. Went to another Walmart they returned it right away. Rude disrespectful, disgusting service at this location in novi you have the best workers greetings people the worst ones ever at customer service desk do better. I'll definitely look into getting this person fired what a waste of my time.