Javed was amazing! Great associate! I wish I could get him every time I check out here or any other store for that matter. Very personable, understandable, and accurate. He was a joy.
December 2023
Felicia in the Jewelry department was very helpful, kind, and courteous when I needed help selecting a ring. She took the time to help me select the correct size and described the benefits of the JCPenney care plan as well. I have purchased jewelry from JCPenney in the past and the staff have always made it a point to make sure all of my questions were answered and made the experience a positive one. I highly recommend the jewelry department at the JCPenney Novi store.
December 2023
Just wanted to let the management at JCPenney in Novi know what a great employee Jim in customer service is! He always has a wonderful attitude and is incredibly helpful with any return. Thanks for your help, Jim!
Javed was amazing! Great associate! I wish I could get him every time I check out here or any other store for that matter. Very personable, understandable, and accurate. He was a joy.
Felicia in the Jewelry department was very helpful, kind, and courteous when I needed help selecting a ring. She took the time to help me select the correct size and described the benefits of the JCPenney care plan as well. I have purchased jewelry from JCPenney in the past and the staff have always made it a point to make sure all of my questions were answered and made the experience a positive one. I highly recommend the jewelry department at the JCPenney Novi store.
Just wanted to let the management at JCPenney in Novi know what a great employee Jim in customer service is! He always has a wonderful attitude and is incredibly helpful with any return. Thanks for your help, Jim!