Required service after 2 years due to worn cover guides and mi-alignment. Requires a 2 man service call so cost is pricey. Love the cover for safety and cleanliness. Worth every penny.
January 2024
Communication was sketchy with the office personnel; ourorder did not get placed in a timely manner since the office personnel did not check our emails that specified the color of the canvas cover that we wanted; our payment did not get posted and that also delayed the ordering of the cover; installation of the cover went well, but we were not informed by the office that the crew was coming--luckily we were home since we wanted to be present when it was installed.
October 2023
Very professional and experienced. They walked me through a repair over the phone as a short term fix. Came out to the house for a repair shortly after. Nice techs, knowledgable, and explained what they were doing. Great company.
Required service after 2 years due to worn cover guides and mi-alignment. Requires a 2 man service call so cost is pricey. Love the cover for safety and cleanliness. Worth every penny.
Communication was sketchy with the office personnel; ourorder did not get placed in a timely manner since the office personnel did not check our emails that specified the color of the canvas cover that we wanted; our payment did not get posted and that also delayed the ordering of the cover; installation of the cover went well, but we were not informed by the office that the crew was coming--luckily we were home since we wanted to be present when it was installed.
Very professional and experienced. They walked me through a repair over the phone as a short term fix. Came out to the house for a repair shortly after. Nice techs, knowledgable, and explained what they were doing. Great company.