Niles Community Health Center

Niles Community Health Center (NCHC) is a Federally Qualified Health Center (FQHC) that provides primary care and support services to the communities of Cass and southeast Berrien Counties, Michigan. As a Patient-Centered Medical Home, NCHC serves uninsured, underinsured, Medicare, Michigan Medicaid, and commercially insured patients. Established in 1964, the health center now cares for over 14,000 patients annually across three locations in Cassopolis, Niles, and Dowagiac. Patients generally praise the quality of care provided by NCHC's doctors, nurses, and pharmacy staff. However, some reviews note issues with the front office staff, who are described as rude and unhelpful at times. There are also concerns about the difficulty of getting same-day appointments for sudden medical issues. Despite these challenges, NCHC receives positive feedback from patients who appreciate the center's compassionate and professional approach, especially for those seeking treatment for substance abuse issues. Patients value the clear communication and attentive care they receive from the health center's staff across primary care, gynecology, and mental health services.