Our experience with Steve and the crew was a rollercoaster to say the least. The crew had to install 3 different liners due to wrinkles and tears in them, and a large leak in the first one. We did swim last summer but spent an arm and a leg refilling the water and dumping chemicals due to the leak in the liner. They came to install the third liner and of season and what we were left with after over a year of construction is a pool with the wrong liner design. Steve also left the job and refused to come back to reinstall the lights that he ripped out so we are stuck finding someone who will come and reinstall the lighting that got corroded from the liner leaking. We are... read full review
October 2023
Steve did a great job installing a fiberglass pool in a small backyard. The finished pool is beautiful. In addition to the pool they installed all the concrete, an automatic pool cover and we used them to install all new Anderson windows in the home (they do construction work in the winter months to keep busy).I highly recommend Complete Pools. They do nice work and are easy to work with.
September 2023
Incapable of having a schedule and delivering on anything in a reasonable time. Will say anything to get the job and first 50%, but will not show up unless you continually follow-up with him. Damaged a few items without telling me and even dumped pounds of dirt in the pool trying to install a light which decommissioned the pool for at least a week. Had massive wash out of dirt under concrete due to ignoring existing field tiles. Lights still don't work completely. Has stated multiple time he'll be there to fix it and now it's the end of the season. Pool still isn't 100% done.
Our experience with Steve and the crew was a rollercoaster to say the least. The crew had to install 3 different liners due to wrinkles and tears in them, and a large leak in the first one. We did swim last summer but spent an arm and a leg refilling the water and dumping chemicals due to the leak in the liner. They came to install the third liner and of season and what we were left with after over a year of construction is a pool with the wrong liner design. Steve also left the job and refused to come back to reinstall the lights that he ripped out so we are stuck finding someone who will come and reinstall the lighting that got corroded from the liner leaking. We are... read full review
Steve did a great job installing a fiberglass pool in a small backyard. The finished pool is beautiful. In addition to the pool they installed all the concrete, an automatic pool cover and we used them to install all new Anderson windows in the home (they do construction work in the winter months to keep busy).I highly recommend Complete Pools. They do nice work and are easy to work with.
Incapable of having a schedule and delivering on anything in a reasonable time. Will say anything to get the job and first 50%, but will not show up unless you continually follow-up with him. Damaged a few items without telling me and even dumped pounds of dirt in the pool trying to install a light which decommissioned the pool for at least a week. Had massive wash out of dirt under concrete due to ignoring existing field tiles. Lights still don't work completely. Has stated multiple time he'll be there to fix it and now it's the end of the season. Pool still isn't 100% done.