First time using AirLux and had a great experience with them. Jim the technician was prompt and efficient and found the source of our AC problems! Would call them back for sure, maybe even get their maintenance contract!
July 2024
My furnace suddenly stopped on 7/3, the day before a holiday at 4:30pm. I put a call in to Air Lux, expecting to not even get a return call until after the 4th of July Holiday--- but I was wrong. I had incredible service from their dispatcher Andy who picked up the call right away. He said he would get someone out to my on the 5th for sure, but would try to see if he could get me something sooner. He called me the very next morning and I had a repair tech out to my house by 12pm ON THE HOLIDAY. Matt was awesome. Not only was he professional and kind, but he assessed the problem right away, fixed it....and took the time time to explain my furnace and my air conditioning... read full review
July 2024
Our AC stopped blowing cool air and AurLux was here within the same day about 6 hours later. Jim was awesome! Quick, knowledgeable and happy to explain everything that was going on. Affordable and we feel confident going into the summer season! Thanks Jim and team!
First time using AirLux and had a great experience with them. Jim the technician was prompt and efficient and found the source of our AC problems! Would call them back for sure, maybe even get their maintenance contract!
My furnace suddenly stopped on 7/3, the day before a holiday at 4:30pm. I put a call in to Air Lux, expecting to not even get a return call until after the 4th of July Holiday--- but I was wrong. I had incredible service from their dispatcher Andy who picked up the call right away. He said he would get someone out to my on the 5th for sure, but would try to see if he could get me something sooner. He called me the very next morning and I had a repair tech out to my house by 12pm ON THE HOLIDAY. Matt was awesome. Not only was he professional and kind, but he assessed the problem right away, fixed it....and took the time time to explain my furnace and my air conditioning... read full review
Our AC stopped blowing cool air and AurLux was here within the same day about 6 hours later. Jim was awesome! Quick, knowledgeable and happy to explain everything that was going on. Affordable and we feel confident going into the summer season! Thanks Jim and team!