About Pristine Pool & Spa LLC
Pristine Pool & Spa has been the leading custom in-ground pool and spa builder serving Southern Michigan and Northern Indiana for over 45 years. Their expertise includes building new pools and spas, as well as pool/spa rehab, equipment installation, repair, and weekly service. Customers can rely on the team of professionals at Pristine Pool & Spa for high-quality work and excellent customer service. Customers have praised the knowledgeable staff, who help them understand their pool and spa equipment and how to maintain them properly. The service technicians are known for being persistent, making sure issues are fully resolved. The staff is friendly, professional, and passionate about their work, paying close attention to detail. Customers especially appreciated the help from staff members like Debbie, Dawn, Brittney, Richard, and Scott in keeping their pools and spas well-maintained and functioning properly. Recently, the company received praise for its quick and careful work replacing a 25-year-old spa. Richard and Scott were commended for their meticulous installation, careful handling during removal, and ensuring the new spa was set up correctly. They also took care not to damage a new stamped concrete patio and worked through the heat without complaints. Customers highly recommend Pristine Pool & Spa for their quality products and excellent service. The company is also known for its fast response to emergencies, such as fixing pool malfunctions immediately when guests are present. Customers trust their prompt and effective service, and many are very satisfied with the care given to their pools and hot tubs. They praise the professionalism and friendliness of the team, emphasizing the positive experiences during installation and ongoing maintenance. Overall, Pristine Pool & Spa is highly recommended for anyone in Southwest Michigan looking for expert pool and spa services, from installation to repairs and weekly maintenance. Their attentive, knowledgeable, and friendly staff make the entire process smooth and satisfying.
I had a wonderful experience replacing my 25 year old Spa. Richard and Scott were amazing and so careful and meticulous with the installation. They removed my old spa and disposed of it for us as well. They did a great job installing the new spa and made sure I had a firm understanding of how to run and maintain it properly. We had recently installed a new patio with stamped concrete and they were extremely cautious not to cause any damage. And they did all this in 90’ plus heat with no complaints. I would recommend Pristine Pool & Spas to anyone looking for an excellent product with excellent customer service!
Everyone was prompt, helpful and courteous. I would recommend for all your pool and spa needs.
Very professional and knowledgeable staff, and great customer service!