Robert F. Wenzel, DVM

Jun 2024

They charged an extra $10 to refill a prescription the same day. USED to be long time customer. Dropped prescription off at 9:00 am and Said they could have all day to refill it. I stopped back at 10:30in case they had a chance to refill (they were absolutely dead) they did not and that was ok. The OTHER LADY said "I can do that" and literally took another bottle off the shelf and charged $10 for 15 seconds???nope! I'm old school and I don't play those games. Larry Timm

Mar 2024

Money Hungry. I just received a call stating I owed $171 and some change for my Cat Kevin. Kevin went in for surgery in late October 2022. After surgery she was limping due to an infection. I returned with Kevin and she was given an antibiotic. I was charged for the antibiotic AND an office visit. I returned to the office again because Kevin was still limping and the left foot was still infected. I received additional treatment for Kevin and apparently was charge for the injection (antibiotic) and the office visit. Apparently, the way to make money is to not have a follow-up visit after a surgery and if there are any complications you have the fine honors of returning and continuing to pay until the DR. solves the problem created by the surgery. In other words: if at first the Dr. doesn't succeed they will try and try again while charging you. Ridiculous. I have never been to a vet who doesn't provide aftercare for surgery and continues to charge you for the same care. The first round of antibiotic didn't work....but you pay. So a stronger antibiotic (for the same infection) is given and you pay! Because of the infection and issues with care Kevin has a permanent limp with her left paw. Always all about money. Finding a new vet...recommend you do too.

Nov 2023

RIP old man shout out to Eastman Animal Hospital for helping Charles say goodbye to his boy when no one else would! They were great! They brought a bed and blanket in for him, fed him chocolate....which he loved by the way, sedated him so he wouldn't know what was going on, and then euthanasia. We called everywhere in the area and no one would help us until 1-2 months out. When you make the decision to do something this hard it's because it needs to be done right away! Again thank you so much!