Williamson Christine DVM

Nov 2023

The vet staff here are amazing. My dog receives the best care and most compassion of any office we have been to. The one complaint I have, no vet-tech visits are scheduled on Saturdays. I work an Mon-Fri 8-5 job and it is not convenient to have to schedule a mid-day vet-tech appointment during the week. They need to open vet-tech appointments on Saturdays. It is just for a lyme/heartworm test...why are no vet tech appointments available for that simple visit on Saturdays? Be more flexible for those who have normal jobs and cannot just take their pet in at anytime during the day. If it were not for this, I would have given a 5 star review.

Jan 2020

The care my animals received by the veterinarians and vet techs was fantastic. However, the front desk and support staff could use some instruction on customer service. It was recommended I purchase a ProBiotic supplement for my dog during her appointment 3 weeks ago. She was being treated for colitis and received an injection in the office and sent home with 4 pills and 10 individual packets of the probiotics. I never needed to use the packets because she responded remarkably well with the other two meds. I have returned unused products twice before and my account was credited. The packets were still in the same bag I brought home. This time I was advised they would not accept a return and I could "donate" the product if I chose to. I understand the rationale behind this if the med had been a product that could be tampered with, this could NOT be done with individual factory sealed packets. If a question of contamination was a concern then why would they suggest donating it? I have taken my pets to them for almost 20 years with never a problem. This disappointed me so much that I called their office when I got home and requested they release all my records to Paw Paw Veterinary Clinic. They consented without question or concern as to why I would leave their office. I guess that should tell me all I need to know about how valuable their customers are to them.

Nov 2019

I am obsessed with the care that my dogs have received from mattawan animal hospital. I've been bringing my dogs here since they were tiny puppies and they are now 6 and 7 years old. I moved across state and still take the time to come here!