Oakland Family Practice & Urgent Care

My stars are for Dr. Ronald Hirsch! He was my Doctor since 2010. He was very thorough and I never missed a beat on shots or anything that was needed! I have one of the most complicated health files you'd ever wanna see. He never showed me any disrespect or ran me away! Sometimes I had to be the last to see because I had too much going on. He is just swamped with patients and I only changed from him for Insurance purposes and I miss him dearly! Doctors run from my case, he didn't.
Don't let the attitudes of the reception desk upset you! Put your complaint in or address them at the time they're rude, that's the only way to get a change.... read full review

So my initial review was not great. I began seeing Michelle over the other provider I was seeing. Went from 1 star to 5 stars. Listens, is receptive, explains things when needed. My wife even sees her now. Only complaint I have is I've had to stop their phlebotomist multiple times for not using aseptic technique when doing labs. Besides for that, no complaints!

I really like this clinic and the people that work there. I moved a bit further away but kept this as my primary care clinic because I feel like the doctors actually listen to what's going on with you.