Just visited Waters Family Eyecare for the first time, and received great treatment. Booking my first appointment was simple, the staff at the front desk greeted me, and were very friendly, and Dr. Waters was great. Hadn't had an exam in over 20 years, but I wasn't chastised, lol, and found Dr. Waters very friendly and informative. I will happily go back.
October 2023
1.) Very pretty doctor and kind hearted team of staff.
2.) Didn’t charge me for trial contact lenses and a lens application training (other local practice tried to charge me a first time contact lens training fee of $350. Waters taught me to insert mine for free and gave me free trial contacts! WITH free case and free solution. Amazing!
3.) Staff very patient with me changing my rx and the adjustments I needed.
4.) Super friendly and flexible reception team when I needed to use alternate digital payment method.
April 2024
The downside to this place is it's always busy. Getting an appointment is a pain but when we do get in the Doc is a champ. Very good with kids; great at explaining the options. Staff is very friendly and super accommodating. There is a reason they are busy.
Just visited Waters Family Eyecare for the first time, and received great treatment. Booking my first appointment was simple, the staff at the front desk greeted me, and were very friendly, and Dr. Waters was great. Hadn't had an exam in over 20 years, but I wasn't chastised, lol, and found Dr. Waters very friendly and informative. I will happily go back.
1.) Very pretty doctor and kind hearted team of staff. 2.) Didn’t charge me for trial contact lenses and a lens application training (other local practice tried to charge me a first time contact lens training fee of $350. Waters taught me to insert mine for free and gave me free trial contacts! WITH free case and free solution. Amazing! 3.) Staff very patient with me changing my rx and the adjustments I needed. 4.) Super friendly and flexible reception team when I needed to use alternate digital payment method.
The downside to this place is it's always busy. Getting an appointment is a pain but when we do get in the Doc is a champ. Very good with kids; great at explaining the options. Staff is very friendly and super accommodating. There is a reason they are busy.