Walmart Vision & Glasses

Apr 2022

This was our first time at this location. I also ignored the low reviews, came in to the appointment, wait time was not too bad. Customer service was terrible. I asked for the perscription from the optometrist. I was given a half written card instead of a full perscription. I didn't notice the error because I don't wear glasses and these were for my child. When I placed the order for glasses, I was told it would take 2-3 weeks. After the 2 weeks past, I called and was given attitude as if I should not have called to check the status. It has been a month now, I called to check the status again and was told that there was a back order. I was then asked if I wanted them...read full review

Apr 2022

So yah, did not have good service. I was reading the past reviews and thought maybe they changed. I just needed frames. Went in, got the frames and the lady took them in the back. I told her nicely the one side was to tight and she got really offended and rude about it, pretty much saying I dont know what im talking about. Okay cool. took them in the back and fixed nothing. Nothing was different so just left.

Apr 2021

It took OVER 40 minutes past my appointment time to be seen. The staff told me one price for contact lenses for a solid month; when the time came to purchase them, however, the price doubled. Sonya, the manager, did nothing to fix it. No offered discount, nothing beyond an insincere "Sorry. Here's your prescription. I'll let you out". No thank you. I like professionals. I'll miss the optometrist, though. She is great.