Trinity Health At Home - Southeast Michigan

Sep 2023

Took over 24 hours to speak with a nurse regarding an urgent referral, then she was focused on what would not be done instead of what could be done.I could not recommend this organization

Apr 2023

Extremely disappointed in them. They sure talked the talk from the start, but rarely delivered. Constant conflicting information from them that resulted in my dad being double dosed on morphine. We never know if, or even when the nurse is going to show up. They scheduled a nurse visit for early morning. The day before, I got a text saying they were sending a different nurse. I asked that the nurse be there be before 1:00 pm as I had my own doctor's appointment I had to keep. The social worker called at 12:30 today and said the nurse would be there at 1:00. They comment on how overwhelmed my mom is in caring for my dad. The reason she's so overwhelmed is because of their...read full review

Apr 2022

Started terribly with the initial visit, the lady was insensitive, rude, vague, and distant. We knew she wasn’t the nurse and we wouldn’t have to see her again and the director I spoke with was so kind and then the first nurse was very nice, so we decided to stay with them. Our actual nurse after that was okay, but really let me down the day my mom died. They said when you need us we’ll be there 24/7 in 2 hours at the very most. They built it up like they were there for the whole family but when I asked them to come over because my mom was feeling terrible, the nurse waited over an hour to even contact someone and when someone finally got there it was over four...read full review