About Excalibur Carpet & Air Duct Cleaning
Excalibur Carpet & Air Duct Cleaning is highly praised for its professional and timely services. Customers have experienced effective air duct cleaning, noting that the team was polite, explained each step, and left no mess behind. Many were impressed with the noticeable improvement in air flow after the service. Additionally, the company excels in emergency situations, such as water damage. One customer described a rapid response to a severe basement flooding issue, where the team quickly assessed the situation, fixed the sump pump, and worked diligently to remove water and dry out the area. The follow-up support and attention to detail in replacing wet carpet and trim were also highlighted as outstanding. Overall, Excalibur is recognized for its affordable pricing, excellent customer service, and thorough carpet cleaning, making it a recommended choice for various cleaning and restoration needs.
Excalibur came out today to clean two rooms on my main floor. I had not gotten the carpets cleaned since moving in 6 years ago. (I know—I will clean them annually now that I know better.) The front carpet is a very light cream and had several stains from kids and pets. It looks BRAND NEW with no stains! The family room carpeting is a darker color, but also looks immaculate! The service tech was knowledgeable, worked quickly, and answered all of my questions. The price was very reasonable—-I would have gladly paid more for the quality of work I received. I have zero reservations in recommending Excalibur. They are who I will call for any carpet cleaning service from this point forward.
Excalibur came out today to clean two rooms on my main floor. I had not gotten the carpets cleaned since moving in 6 years ago. (I know—I will clean them annually now that I know better.) The front carpet is a very light cream and had several stains from kids and pets. It looks BRAND NEW with no stains! The family room carpeting is a darker color, but also looks immaculate! The service tech was knowledgeable, worked quickly, and answered all of my questions. The price was very reasonable—-I would have gladly paid more for the quality of work I received. I have zero reservations in recommending Excalibur. They are who I will call for any carpet cleaning service from this point forward.
WOW is this business the greatest when you have a water problem in your basement!!! I came home one weekend and found a LOT of water in my basement and didn't know what had caused it. I called Excalibur and they were at my house within 20 minutes to see what the problem was and to see what they could do. Chad put on boots, checked my sump pump, and did something to the pump, and it started working right away. He said I had about 1,000 gallons of water in basement. He was able to get things going, took sopping wet carpet and pad out, and then stayed to ensure things were working to get the water out. After about 3 hrs, we had most of the water out, he put my fans up to try and dry out the basement, came and kept watch over the drywall drying, kept coming by to check on the progress of things!!! Once the basement was dry, I had to make up my mind as to what to do to correct this mess. I decided to have new carpet put in the basement on the family room side and stairs. Chad and his son, Kyle, worked to put new pad and carpet in. The price for hauling out wet carpet and pad, remove and replace my contents, remove old base trim and install new poly base trim, metering my walls for 5 days was very afforable once I took look at all this company had done to put things back to new!! It looks wonderful!!! Excalibur has cleaned my carpet before and did a great job but having them provide such GREAT service and timeless support of me and my disaster was wonderful. I will always recommend them to anyone that needs their services. They are reasonably priced, take their time to complete project to you satisfaction, and cleaning your carpet is superb!!!!